Field Service Engineer – On-site Analytical Instrumentation

Anton Paar GmbH; Madrid; Presencial; EUR 38.000 - 54.000; Jornada completa

Descripción de la vacante

Anton Paar Spain seeks a Field Service Engineer to deliver high-quality on-site service for analytical instruments across Spain. You will install, maintain, calibrate, troubleshoot, and train customers while documenting all activities in the CRM system.

You will travel extensively (about 60% overnight) and collaborate with Sales and Service teams to identify upgrades and service opportunities. A relevant technical degree and hands-on instrument experience are required.

Formación

• Requires 2–3 years' experience with analytical instrumentation installation, maintenance or repair.
• Strong electronics, mechanics and electromechanical systems understanding.
• Excellent communication and customer-facing skills.
• Ability to manage priorities and work independently.

Responsabilidades

• Provide on-site service for Anton Paar instruments across product lines.
• Install, maintain, troubleshoot, repair and calibrate instruments at customer sites.
• Deliver preventive maintenance and ISO 17025 calibrations where required.
• Diagnose malfunctions and prepare repair quotations and recommendations.
• Train customers on operation, maintenance and best practices.
• Document all service activities in the CRM system.
• Manage spare parts inventory and company equipment.
• Identify opportunities for upgrades, service contracts, and cross-sell.
• Participate in product training and expand product knowledge.
• Comply with quality, safety and service standards.
• Travel extensively across Spain, with about 60% overnight travel.

Conocimientos

Electromechanical know-how

Customer service

Independent work

Troubleshooting expertise

Educación

Bachelor's in EE/Mech

Herramientas

CRM Service system

Calibration procedures

Descripción del empleo

Anton Paar Spain seeks a Field Service Engineer to deliver high-quality on-site service for analytical instruments across Spain. You will install, maintain, calibrate, troubleshoot, and train customers while documenting all activities in the CRM system.

You will travel extensively (about 60% overnight) and collaborate with Sales and Service teams to identify upgrades and service opportunities. A relevant technical degree and hands-on instrument experience are required.