Field Service Engineer - ADV - Madrid

abbott; Madrid; A distancia; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Abbott is seeking a Capital Equipment Service Engineer to install, maintain and repair advanced medical technology across customer sites in Spain. The role requires close collaboration with dispatch, sales and clinical teams to maximize service quality and revenue potential.

The ideal candidate has 5+ years in medical electronics service, is fluent in English (Portuguese a plus), and can travel frequently. Prior cath lab familiarity and strong problem-solving skills are highly valued.

Formación

• Minimum of 5 years medical electronics service or related field service.
• Strong verbal and written communication skills.
• English is mandatory; additional European languages are a plus.
• Strong electronic and mechanical troubleshooting abilities.
• Computer skills include MS Office and Windows.
• Occasional lifting of products and travel readiness.
• Experience with cath lab procedures and medical devices is advantageous.

Responsabilidades

• Install, upgrade, repair and perform preventive maintenance of capital equipment.
• Coordinate with dispatch and sales/clinical staff to schedule interventions.
• Document field service activities per QA requirements.
• Report incidents per QA system requirements.
• Provide training support for in-house and congress events.
• Travel extensively internationally as needed.

Conocimientos

Strong communication skills

English fluency

Portuguese is a plus

Troubleshooting

MS Office / Windows

Willingness to travel

Educación

Bachelor degree in electronics, engineering or equivalent

Herramientas

MS Office

Windows

Descripción del empleo

JOB DESCRIPTION:

PURPOSE OF THE JOB

You'll be responsible for installation, upgrading, repair and preventive maintenance of capital equipment part of Abbott Medical product portfolio in compliance with Abbott Medical code of conduct, Regulator and Quality policies and procedures.

The Capital Equipment Service Engineer services and supports Abbott’s advanced medical technologies and is responsible for driving customer satisfaction through service excellence. It will require working very close with the central dispatch team for scheduling service activities and with local sale and clinical staff to incrase revenues and profitabiliy.

ROLES & RESPONSIBILITIES

• Hardware/software field support: includes system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses.
• Work with central dispatch team and local sales/clinical staff on optimal scheduling of field interventions.
• Document field service interventions per QA system requirements.
• Report capital equipment incidents per QA system requirements.
• Provide support and technical assistance for in-house training courses and congresses.
• Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff
• Extensive International travel required based on ad-hoc request, sometimes with short notice.

EDUCATION & COMPETENCIES

School or University qualifications

• Bachelor degree in electronics, engineering or equivalent.

Knowledge and skills

• Minimum of 5 years medical electronics service or related field service.
• Strong communication skills: verbal and written.
• English is a must, any additional European languages is a plus.
• Strong electronic and mechanical skills including troubleshooting.
• Computer skills: MSOffice, Windows
• Requires occasional lifting of products and material related to installation of the systems.
• Familiarity with Cathlab and operating room procedures and protocol would be a plus.
• Experience with medical devices and software based medical systems would be a plus.
• English fluency and Portuguese is a plus

Natural abilities (teamplayer, stress resistant, discretion, good communicator, etc.)

• Ability to be flexible and respond to situations at short notice.
• Able to work independently in a fast environment with little supervision
• Available to travel very often

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

AVD Vascular

LOCATION:

Spain> Avda. Burgos : Remote

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable