Field Service Engineer

Siemens Healthineers; Málaga; Presencial; EUR 32.000 - 45.000; Jornada completa

Descripción de la vacante

Siemens Healthineers in Málaga seeks a technically skilled service professional to service and maintain Varian products, focusing on minimizing downtime and maintaining strong customer relationships.

The role requires 1–2 years of related experience, fluency in Spanish and English, and travel about 3 nights per month, with initial training in Las Vegas and Bern before taking on responsibilities.

Formación

• Graduate or Bachelor of Technical Institute in electronics, electrical/biomedical engineering, related fields, or equivalent education.
• 1–2 years of related experience preferred.
• Excellent troubleshooting skills with testing equipment.
• Fluency in Spanish and English.
• Willing to travel; 3 nights away from home per month.

Responsabilidades

• Service and maintain complex Varian products according to technical documentation and training provided.
• Develop and maintain strong customer relationships and minimize equipment downtime.
• Provide phone support / remote assistance to customers and the Field Engineer as required.
• Manage time and schedule preventative maintenance, installations and upgrades; document visits.
• Travel for training and stay updated on technical publications and procedures.
• Maintain a high degree of professional knowledge and safety consciousness.

Conocimientos

Troubleshooting

Testing equipment

Interpersonal communication

IT / network troubleshooting

Spanish/English fluency

Educación

Technical institute / engineering degree

Herramientas

Testing equipment tools

IT networking hardware

Descripción del empleo

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.

Main Location: Málaga

Major Responsibilities

• Service and maintain complex Varian products according to technical documentation and training provided.
• Continuous focus on customers, exploring all possible ways to minimize equipment downtime and enhance performance. Develop and maintain strong customer relationships, through the use of emphatic written, verbal, and interpersonal communication skills.
• Provide phone support / remote assistance to customers and to the Field Engineer as required.
• Autonomously manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion. Input detailed records of service visits into company information systems, including technical problems, actions taken, and parts employed.
• Initial training period implies assistance to Technical Courses in Las Vegas (USA) and Bern (Switzerland) Training facilities for some weeks. Once completed, maintain yourself constantly updated in technical publications and procedures related to Varian assigned equipment.
• Maintain a high degree of professional knowledge and safety consciousness according to our guidelines.

Qualifications And Experience

• Graduate or Bachelor of Technical Institute in electronics, electrical/biomedical engineering, related fields, or equivalent education.
• You bring 1 – 2 years of related experience preferred.
• Excellent troubleshooting skills in any complex equipment, with proficient use of testing equipment
• Sound knowledge of and professional technical experience with IT equipment and network basic troubleshooting.
• Articulate and skilled in interpersonal communication and building solid trustful relationships.
• Fluency in Spanish and English
• Willing to work normal and non-normal hours as required to support the customers and to travel frequently with an estimation of 3 nights away from home per month.
• Varian fosters diversity and inclusion among its employees. So, candidates will not be discriminated by gender, nationality, beliefs or any other aspect.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

To find out more about Healthineers’ specific businesses, please visit our company page here.