Field Applications Specialist

Ingersoll Rand Inc.; Coslada; Remote; EUR 65,000 - 95,000; Full time

Job summary

Ingersoll Rand is seeking a Field Application Specialist to provide technical support to commercial and project teams, helping secure new business in the pharmaceutical and biopharmaceutical sectors. You will work closely with customers to understand requirements, develop process concepts, support proposals and presentations, and promote products and services through demonstrations and industry events.

You will collaborate with a small team, travel up to 50%, and design concepts for meeting

Qualifications

• Bachelor's degree in mechanics, automation, chemistry, pharmaceutical/biotechnology engineering or equivalent qualification.
• Minimum 5 years' relevant experience within the pharmaceutical/biopharmaceutical market, specifically with powder handling and high containment processes.
• Experience hosting a combination of face-to-face and/or remote meetings with new or existing customers.
• Ability to assess customer needs and suggest appropriate products, services and/or solutions.
• Technically minded with strong oral and written communication skills.

Responsibilities

• Work with a group of 4-5 people supporting the commercial team, contracts team, project managers and engineers to win new business and support the sales process from opportunity identification to closure.
• Liaise with customers about products and services leveraging technical knowledge in pharma/biopharma sectors.
• Assess customer needs and recommend tailored products and services to meet requirements and expand market presence.
• Support tender processes with bids/proposals/presentations and conduct product demonstrations to showcase value.
• Develop concepts for meeting customer needs, including process descriptions, workflows and drawings.
• Develop new customer contacts through knowledge and expertise.

Skills

Pharma/biopharma experience

English proficiency

Spanish native

Communication skills

Salesforce CRM

Education

Bachelor's degree in mechanics/automation/chemistry/biopharma engineering

Tools

Salesforce.com

Microsoft Office

Job description

Location

Spain, preferably within easy reach of Barcelona although other locations may be considered. Remote with travel 50%

Job Title

Field Application Specialist

About Us

We are an international company active in the engineering, sale and realization of complex powder handling and powder/liquid mixing solutions for the pharmaceutical, biopharmaceucal, food and chemical industries, with a specialization in the field of high containment.

We build large-scale, customer-specific systems and offer innovative solutions in our field.

Each installation is unique, and requires many hours of engineering, from sales to completion. It's a complex process, a technically oriented customer relationship with all the commercial issues at stake in partnership with the commercial team.

Job Summary

The Field Application Specialist provides technical support to commercial and project teams to help secure new business and deliver customer-focused solutions within the pharmaceutical and biopharmaceutical sectors. The role works closely with customers to understand requirements, develop process concepts, support proposals and presentations, and promote products and services through demonstrations and industry events. By building strong customer relationships and leveraging technical expertise, the Process Equipment Specialist contributes to business growth, market expansion, and long-term customer success.

Responsibilities

• As a Field Application Specialist, you will work in a group of 4-5 people supporting the commercial team, contracts team, project managers and engineers to contribute and collaborate to winning new business and supporting the sales process from opportunity identification to closure.
• Having experience within the pharmaceutical and biopharmaceutical sectors, you will leverage your technical knowledge to help you liaise with customers about our products and services.
• Working with a portfolio of both new and existing customers, you will assess customer needs and recommend tailored products and services to deliver tangible, measurable solutions to meet their needs and expand our market presence.
• You will support the tender process with bids/proposals/presentations and conduct product demonstrations to showcase our products and services and value selling concepts to customers to drive targeted growth. Through delivering a strategy based on medium to long-term business growth plans you'll protect, grow, and diversify the relationship with prospects and customers.
• You will develop concepts for meeting the customer needs, including, process descriptions, workflows and drawings.
• You will develop new customer contacts through your knowledge and expertise.
• You will participate in major exhibitions to support the broader commercial team.

Qualifications

• Bachelor's degree in mechanics, automation, chemistry, pharmaceutical/biotechnology engineering or equivalent qualification.
• Minimum 5 years' relevant experience working within the pharmaceutical and/or biopharmaceutical market, specifically with powder handling and high containment processes and applications.
• Experience in hosting a combination of face-to-face and/or remote meetings with new or existing customers.
• Ability to assess customer needs and suggest appropriate products, services and/or solutions.
• Technically minded and having good oral and written communication skills.
• Financially and commercially astute and credible with customers
• Native in Spanish and C1-C2 (CEFR) in English. Other languages are a plus.
• Enjoy teamwork and liaising between different contacts.
• Experience with Salesforce.com CRM application and Microsoft Office Suite.

Travel & Work Arrangements/Requirements

Travel required up to 50%

Key Competencies

• Technical Expertise in Pharmaceutical Process Equipment
• Consultative Sales & Business Development
• Customer Focus
• Solution Development & Problem Solving
• Communication & Presentation Skills
• Relationship Building & Influencing
• Cross-Functional Collaboration
• Strategic & Commercial Acumen

OUR OFFER

• An attractive, varied and demanding job
• A high degree of autonomy
• A modern working environment
• A pleasant atmosphere with a strong team spirit