Enterprise AI Deployment Engineer (Madrid) – Hybrid

Parloa; Madrid; Híbrido; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid office setup

Flexible working arrangements

Competitive compensation and benefits

Descripción de la vacante

Parloa is seeking a Forward Deployed Engineer in Madrid to own the technical delivery of Parloa’s enterprise AI platform for strategic customers. You’ll design, implement, and scale integrations with CRM, ERP and other enterprise systems, blending software engineering, solution architecture and technical consulting.

This hands‑on, customer‑facing role requires strong communication in English and Spanish, 3+ years in enterprise SaaS, and the ability to work across customer environments in a

Formación

• 3+ years in a customer-facing technical role within enterprise SaaS.
• Strong hands‑on experience with REST APIs, JSON/XML, and integration methods.
• Solid programming/scripting skills (Python/JavaScript/TypeScript).
• Familiarity with enterprise IT environments, cloud platforms, networking concepts.
• Fluent in English and Spanish.
• Experience with enterprise customers in Spain is a plus.

Responsabilidades

• Lead technical implementation and deployment of Parloa’s platform within customer environments.
• Design, develop, and maintain integrations between Parloa and enterprise systems such as CRM, ERP, ticketing, and contact center platforms.
• Collaborate with customers and internal teams to understand requirements and deliver custom configurations.
• Support discovery workshops, technical deep dives, and solution design sessions.
• Troubleshoot and resolve customer issues throughout deployment and go‑live.
• Document implementation best practices, reusable patterns, and technical guidance.
• Mentor and guide partners and junior engineers during deployments.

Conocimientos

REST APIs

Python/JavaScript/TypeScript

Enterprise SaaS

Customer-facing experience

English & Spanish proficiency

Descripción del empleo

Parloa is seeking a Forward Deployed Engineer in Madrid to own the technical delivery of Parloa’s enterprise AI platform for strategic customers. You’ll design, implement, and scale integrations with CRM, ERP and other enterprise systems, blending software engineering, solution architecture and technical consulting.

This hands‑on, customer‑facing role requires strong communication in English and Spanish, 3+ years in enterprise SaaS, and the ability to work across customer environments in a