Emerging Relationship Manager — Client Success & Onboarding

Workwell; Barcelona; Presencial; EUR 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Private Health Insurance (Sanitas)

Annual Pay Review

Descripción de la vacante

Workwell in Barcelona is seeking a Junior Relationship Manager to support client relationships throughout onboarding to offboarding, working with the Relationship Manager and cross-functional teams to ensure seamless service delivery.

You will assist with account management, onboarding, and ongoing client and worker communications, maintain records in the CRM, and help coordinate compliance and documentation.

Formación

• Fluency in English and Spanish (written and spoken) is required.
• Strong client-service mindset with attention to detail.
• Experience with CRM systems is preferred.

Responsabilidades

• Assist the Relationship Manager with day-to-day management of client accounts and workforce matters.
• Support onboarding, implementation, and offboarding processes for clients and workers.
• Act as a point of contact for client and worker queries and escalate issues as needed.
• Coordinate with internal teams including Solution Experts, Legal, Operations, Payroll and Finance.
• Build and maintain positive relationships with clients and workers through regular communication.

Conocimientos

Customer service

Communication

Interpersonal skills

Attention to detail

Organizational skills

CRM systems

Microsoft Office

Herramientas

CRM software

Office Suite

Descripción del empleo

Workwell in Barcelona is seeking a Junior Relationship Manager to support client relationships throughout onboarding to offboarding, working with the Relationship Manager and cross-functional teams to ensure seamless service delivery.

You will assist with account management, onboarding, and ongoing client and worker communications, maintain records in the CRM, and help coordinate compliance and documentation.