EMEA Reporting Solutions Product Consultant

001_MstarInc Morningstar Inc. Legal Entity; Madrid; Híbrido; EUR 30.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid work environment

Regular in-office collaboration

Resumo da vaga

Morningstar Europe Services, S.L. is seeking a Product Consultant, Reporting Solutions based in Madrid to support clients across the EMEA region.

You will combine relationship management, product expertise, and cross-functional collaboration to help clients maximize value from the Morningstar Publishing System and related data products. You will work with Customer Success, Sales, Product, Data, and other teams, resolve challenges, and drive improvements.

Qualificações

• Bachelor’s degree or equivalent in Business Administration, Economics, Finance or related fields.
• Fluency in English is required; additional European language preferred.
• Previous client-facing experience is advantageous.
• Strong client service ethic with organizational and multitasking skills.

Responsabilidades

• Work with Morningstar Publishing System EMEA clients to ensure timely production and delivery of projects.
• Serve as single point of contact for post-sales services and ongoing relationship support.
• Coordinate with data, sales, product teams, and data contributors to resolve client issues.
• Capture client feedback and communicate to product managers to drive improvements.
• Build strong client relationships and understand client needs to maximize product value.
• Gather and document client business, functional, and technical requirements.
• Collaborate with development and QA teams to explain prototypes and specifications.

Conhecimentos

Fluent English

Strong communication

Client-facing experience

Analytical mindset

Formação

Bachelor’s degree or equivalent in Business Administration, Economics, Finance or related fields

Ferramentas

JIRA

Confluence

Salesforce

Descrição da vaga

Morningstar Europe Services, S.L. is seeking a Product Consultant, Reporting Solutions based in Madrid to support clients across the EMEA region.

You will combine relationship management, product expertise, and cross-functional collaboration to help clients maximize value from the Morningstar Publishing System and related data products. You will work with Customer Success, Sales, Product, Data, and other teams, resolve challenges, and drive improvements.