Email Copywriter & Account Coordinator | gn | Remote

Oktober; España; A distancia; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Generous paid time off

Fully remote - work from anywhere

Structured growth path

Descripción de la vacante

Oktober is seeking an entry-level Retention Associate for our remote-first team focused on email retention for DTC brands. You’ll own copywriting for pod accounts, manage tasks, and help shape account strategy from day one, with a clear path toward Retention Manager.

You’ll collaborate with a Senior RM, pull reports, and ensure deadlines are met in a fast-growing agency environment. If you’re eager to learn, own your work, and grow into strategy, this role is for you.

Formación

• First agency experience preferred.
• Experience with email copywriting for DTC brands.
• Experience with project management and keeping tasks/deadlines organized.
• Reliability: able to deliver without reminders.
• Willingness to learn and grow into strategy and ownership.

Responsabilidades

• Own copywriting for pod accounts (5-6) based on the Senior RM strategy.
• Keep projects on track with status updates and approvals.
• Contribute ideas to account strategy and build strategic instincts.
• Pull and format reports for Senior RM decisions.
• Spot blockers or delays before they impact clients.

Conocimientos

Email copywriting

Project management

Reliability

Feedback adoption

Attention to detail

Descripción del empleo

We're one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers and we're building the next generation of retention experts from the ground up. This is your way in.

This is a full-time entry-level role into email retention - steep learning curve, real ownership from day one, and a clear runway into owning your own client strategy as a more senior Retention Manager down the line.

We're a remote-first company, so you're free to work whenever suits you best, just make sure you're online from 12–5pm CE(S)T so we can stay in sync with the team and clients. Please only apply if you can commit to this.

What you'll do:

1. Own copywriting for pod accounts (5-6) based on the strategy set by your pod's Senior RM

2. Keep projects on track: status updates, chasing approvals, day-to-day sequencing

3. Contribute ideas to account strategy and start building your own strategic instincts, working closely with your Senior RM

4. Pull and format reports so your Senior RM can turn them into decisions

5. Spot blockers or delays before they become a client's problem

What we're looking for (non negotiable):

1. Ideally first agency experience

2. First experience with email copywriting for DTC brands: you know how to write copy that gets a response

3. First experience with project management: you can keep tasks, approvals and deadlines organized without things slipping

4. Reliability: you deliver what you promise, without needing to be chased

5. You own your mistakes and actually apply feedback, instead of just nodding along

6. Genuine hunger to grow into strategy and account ownership - this role is a launchpad, not a landing spot

7. You can commit to work from 12–5pm CE(S)T
   

What you'll get:

1. Competitive salary

2. Generous paid time off

3. Fully remote - work from wherever you do your best work

4. A real, structured growth path from Associate → Retention Manager → Senior Retention Manager

5. Access to all tools, data, courses and coaches you need to get there

6. Direct access to founders of the fastest growing e-commerce brands worldwide

This is for you if:

• You're early in your career and want to learn from people actually doing the work, not a Udemy course

• You want to earn your way into owning strategy, not have it handed to you

• You take pride in the details nobody else notices until they go wrong

This is not for you if:

• You want to jump straight into strategy without putting in the reps

• You need constant direction to know what to do next

Speak soon