Long-tail seller operation & education senior specialist

Miravia; Madrid; Híbrido; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Miravia, based in Madrid, seeks a data-driven seller management senior specialist to join our Seller Engagement and Incubation team. You will analyze marketplace performance data and design targeted training to help Spanish sellers grow on Miravia.

This hybrid role bridges data analytics, content creation and live instruction, with opportunities to leverage Alibaba AI tools to improve engagement and program outcomes.

Formación

• Bachelor’s degree in business or engineering or related field.
• Fluent English, written and spoken, mandatory.
• Native Spanish preferred.
• 4 years in seller education, customer success, data analysis, digital marketing, or e-commerce operations.

Responsabilidades

• Analyze multi-dimensional seller data to identify patterns and opportunities.
• Design and deliver training programs in Spanish for varying seller maturity levels.
• Leverage Alibaba AI tools to improve seller engagement efficiency and outcomes.

Conocimientos

Data analysis

English proficiency

Spanish (native preferred)

Ambiguity tolerance

Fast learner

E-commerce knowledge

Educación

Bachelor’s degree in business/engineering

Herramientas

Excel

Google Sheets

SQL

Python

Tableau/Looker

Descripción del empleo

Shape the Future of Digital Commerce with Your Visionary Expertise

About Miravia:

Miravia is an innovative e-commerce platform, part of Alibaba Group, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.

Location: Madrid, Spain.

About the Role

We are seeking a data-driven seller management senior specialist to join our Seller Engagement and Incubation team in Spain. In this hybrid role, you will bridge the gap between data insights and seller education – analyzing marketplace performance data to identify seller pain points, then designing and delivering targeted training programs that help sellers grow their business on our platform. You will work at the intersection of data analytics, content creation and live instruction, turning complex data patterns into actionable learning journeys for European sellers, primarily consist of Spanish sellers. You will be encouraged to leverage artificial intelligence solutions to excel above business needs.

Key Responsibilities

• Data Analysis & Insights (40%)
  Analyze multi-dimensional seller data including: Selling performance, sales metrics, campaign effectiveness, advertising performance, learning engagement, and communication touchpoints to
  Identify behavioral patterns, skill gaps, and growth opportunities across seller segments
  Build reports to track seller progression and program impact
  Translate data findings into clear, actionable recommendations for training design
• Training Program Design (20%)
  Define learning objectives and curriculum structure based on data-driven insights and different seller maturity levels (new, growing, established)
  Collaborate with product development teams to align training with platform updates and campaigns
  Continuously iterate programs based on learner feedback and performance outcomes
  Deliver training programs in Spanish including but not limited to live webinars, interactive workshops, community and Q&A office hours to address seller challenges
  Provide one-on-one coaching for high-potential sellers based on data-identified opportunities
  Measure webinar effectiveness through attendance, engagement, and post- session seller performance improvements
• Leverage Alibaba AI tools to improve seller engagement efficiency and accuracy (20%)
  Leverage artificial intelligence tools to streamline seller management flow including but not limited to generate regular analysis, create short video based on customized seller cases etc.
  Educate sellers with Alibaba AI solutions to help automate sellers’ business operation on Miravia and AliExpress marketplace

Required Qualifications

• Bachelor + degree with major in business analysis, business management, engineering, instructional design etc.
• Proficient English (written and spoken) as mandatory
• Native Spanish preferred
• Proficiency in data analysis tools (Excel/Google Sheets required; SQL, Python, or BI tools like Tableau/Looker a plus)
• Ability to work with large datasets and extract meaningful insights from multiple data sources
• Fast learner with curiosity for e-commerce, digital marketing, and artificial intelligence
• Able to quickly master new tools, features, and industry trends
• Self-starter who thrives in ambiguous environments and can structure problems independently
• 4 years in one or more of: seller education, customer success, data analysis, digital marketing, or e-commerce operations
• Familiarity with marketplace ecosystems (Amazon, eBay, Alibaba, Mercado Libre, or similar platforms) preferred but not required
• Understanding of e-commerce dynamics in the Spanish market

Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.

Join Miravia, and let's shape the e-commerce landscape together!