Dynamics 365 Sales Lead — Functional & Technical

The White Team; Melilla; Remote; EUR 39,000 - 41,000; Full time

Benefits offered by this job

23 vacation days per year

14-payment salary scheme

Private medical and dental insurance

Childcare vouchers

Job summary

The Whiteam Consulting is seeking a Dynamics 365 Sales Functional-Technical Lead to own the design, configuration, governance, and evolution of the CRM solution built on Dynamics 365 Sales and Dataverse. You will define data models, lifecycle management, pipeline governance, and 360° customer interaction history.

This role combines strong business process knowledge with technical expertise, requires 5+ years of experience, English and Spanish at C1, and offers a salary of 39,000–41,000€ gross

Qualifications

• 5+ years of CRM transformation experience.
• English and Spanish at C1 or native level.
• Experience leading enterprise CRM implementations.
• Strong data governance and data quality practices.

Responsibilities

• Own the end-to-end Dynamics 365 Sales solution as the primary functional and technical lead.
• Define and maintain the Account, Client, Lead, Contact, Opportunity and Activity data model within Dataverse.
• Configure lead and pipeline management processes including qualification, scoring, routing and assignments.
• Design and maintain business rules, automations, workflows, dashboards, forms and security models.
• Define uniqueness, matching and deduplication rules to ensure data quality and consistency.
• Provide a complete 360° customer interaction history across activities and communications.
• Collaborate with business stakeholders to translate requirements into CRM capabilities.
• Coordinate integrations between Dynamics 365 and external enterprise applications.
• Provide technical leadership, governance and troubleshooting support.
• Support testing, releases, deployments and continuous improvement initiatives.

Skills

CRM governance

Data modeling

Stakeholder mgmt

Sales lifecycle

Data quality

Security models

Power Platform

Global CRM

Lead & pipeline mgmt

Education

Microsoft Power Platform Functional Consultant Associate

Microsoft Power Platform Solution Architect Expert

Tools

Dynamics 365 Sales

Dataverse

Power Automate

Power Apps

Power BI

Azure integration

APIs

Job description

The Whiteam Consulting is seeking a Dynamics 365 Sales Functional-Technical Lead to own the design, configuration, governance, and evolution of the CRM solution built on Dynamics 365 Sales and Dataverse. You will define data models, lifecycle management, pipeline governance, and 360° customer interaction history.

This role combines strong business process knowledge with technical expertise, requires 5+ years of experience, English and Spanish at C1, and offers a salary of 39,000–41,000€ gross