Dutch-Speaking Onsite Support Agent | Greece Relocation

Ww Talents; Alicante; Presencial; EUR 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses on projects

Relocation package

Training & onboarding

International environment

Well-being support

Transportation support

Descripción de la vacante

Ww Talents seeks a Dutch-speaking Customer Support Agent to join international teams on-site in Greece (Athens or Thessaloniki). You will handle inquiries via phone, email and chat and provide accurate, professional support.

Salary is €1,300–€1,500 gross per month, with bonuses on selected projects and a full relocation package (hotel, airport pickup, flight, real estate support). Working schedule is Monday to Friday.

Formación

• Must have Dutch proficiency at C1 level.
• English proficiency at B2-C1 level depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Conocimientos

Dutch (C1)

English (B2-C1)

Communication skills

Problem solving

Multitasking

Herramientas

CRM systems

Descripción del empleo

Ww Talents seeks a Dutch-speaking Customer Support Agent to join international teams on-site in Greece (Athens or Thessaloniki). You will handle inquiries via phone, email and chat and provide accurate, professional support.

Salary is €1,300–€1,500 gross per month, with bonuses on selected projects and a full relocation package (hotel, airport pickup, flight, real estate support). Working schedule is Monday to Friday.