Dutch speaking Customer Support Agent in Valencia

Top Jobs Abroad; Valencia; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Daily breakfast and lunch

Spanish health insurance

Free Spanish lessons

Team events

Housing guidance

Job summary

Top Jobs Abroad is recruiting for an international company in Valencia. You’ll join the Dutch-speaking customer support team, helping customers with orders, products and deliveries, and delivering timely, solution-focused service.

The role emphasizes clear communication, calm problem solving, and collaboration with internal teams. Perks include daily breakfast and lunch, full Spanish health insurance, free Spanish lessons, team events, and housing guidance.

Qualifications

• Clear and professional communication skills.
• Calm, structured and solution-focused approach.
• Organized and detail-oriented mindset.
• Team-oriented with a responsible work attitude.

Responsibilities

• Support Dutch-speaking customers via phone, email and chat.
• Handle inquiries related to orders, products, deliveries and returns.
• Provide clear, accurate and professional support.
• Collaborate with internal teams to resolve cases and maintain records.

Skills

Clear communication

Structured thinking

Detail-oriented

Team player

Job description

We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad.

Valencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad.

The Role

As part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support.

You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality.

Responsibilities

• Support Dutch-speaking customers via phone, email, and chat
• Handle inquiries related to orders, products, returns, and deliveries
• Provide clear, accurate, and professional support
• Collaborate with internal teams to resolve cases
• Maintain accurate records in internal systems

Profile

• Clear and professional communication skills
• Calm, structured, and solution-focused
• Organized and detail-oriented
• Team-oriented with a responsible work attitude
• Customer support experience is an advantage, but not a requirement.

What’s Offered

• Breakfast and lunch provided daily
• Full Spanish health insurance
• Free Spanish lessons
• Team events and social activities
• Help with documents and guidance to find housing