District Manager

Clarks; Madrid; On-site; EUR 60,000 - 65,000; Full time

Benefits offered by this job

Career development and progression

Supportive and collaborative culture

Job summary

Clarks, a heritage brand, is seeking an experienced retail leader to drive performance across Outlet and Full price channels in Europe. You will lead area teams, execute strategic plans, and protect the brand experience while delivering commercial targets.

The role requires extensive travel across Europe, strong P&L discipline, and a proven ability to motivate and develop store teams to maximise trading opportunities.

Qualifications

• Significant retail management experience.
• Experience managing P&L and budgets.
• Strong leadership and people development skills.

Responsibilities

• Lead performance of area and drive budget targets while controlling costs.
• Deliver area sales, margin, overhead and customer satisfaction targets.
• Plan and actions to maximise commercial and people opportunities; mitigate risk.
• Oversee seasonal trade plans, ensure communications and a seamless consumer experience.
• Deliver brand and customer experience through Store Managers and teams; respond to insights and reporting.
• Create a high-performing, engaged workforce with succession planning and performance handling.
• Support Store Managers through leadership and role modelling to achieve results.
• Stay informed on industry trends and influence change as needed.
• Share learnings and best practices with peers across the business.

Skills

Retail leadership

P&L management

Budgeting

Forecasting

Team development

Store visits

English fluency

Job description

Lead store teams in our Outlet and Full price channels across multiple European Countries to consistently deliver KPI’s. Implement the retail strategy for aligned area to drive performance & deliver commercial targets. Motivate and develop high performing and engaged store teams to maximise trading opportunities whilst consistently delivering and protecting the brand experience.

• Lead performance of area, lead team to implement appropriate actions to achieve budget and targets whilst controlling costs. Key measures include, sales, conversion, CSAT and all controllable costs
• Deliver area sales, margin, overhead and consumer satisfaction targets in line trading plans and profit growth targets to secure delivery of the retail region plan
• Plan, review and take appropriate action maximise commercial and people opportunities and mitigate risk for overall area performance
• Oversee the execution the seasonal trade plans in stores, ensure the successful delivery of communications and to deliver a seamless consumer experience
• Deliver the brand and consumer experience through Store Manager and teams, review and respond to insight and reporting to deliver desired satisfaction, retail standards and experience in-line with brand objectives to deliver a consistent experience
• Create the conditions that deliver a highly competent, energetic, engaged and motivated workforce of both Store Managers and wider Retail teams, who are committed and aligned to delivery outcomes
• Develop and support teams to achieve high performance and progression within the company and ensure there is clear successions plans in place whilst addressing any performance concerns with professionalism and speed
• Support Store Managers through visible leadership, demonstrate and role modelling behaviours to lead and manage teams to deliver required performance
• Keep abreast of industry trends, innovations and influence change as appropriate
• Actively share learnings, successes and best practice with peers / business

What you’ll bring

• Extensive travel across Europe with 2 to 3 countries managed – min 3 days in the field conducting store visits to drive performance
• Language skills – As our HQ is based in the UK, it is essential candidates have excellent speaking and written English skills in order to clearly communicate with line manager and business partners.
• Must be able to manage time effectively and be a clear communicator, able to balance multiple priorities whilst maintaining focus on driving performance
• Experience of store fleet expansion in European countries is desirable.
• Significant retail management experience and knowledge of the retail industry
• Significant experience of managing a team to deliver results
• Experience of managing P&L account
• Excellent planning and organising skills
• Experience of delivering budgets and targets
• Good knowledge of and experience in managing people processes
• Good understanding of consumer and product segmentation
• Very good understanding of consumer and product segmentation
• Excellent financial ability, experience with Management Accounts, Budgets, Forecasts, Sales, Margin,
• Good Leadership skills, ability to influence, challenge, work collaboratively and engage teams at all levels
• Ability to problem solve and manage conflict situations

Salary 60,000-65,000 Euro

What We Offer

• Career development and progression opportunities
• Supportive and collaborative culture

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.