Digital Workplace Architect & Collaboration Lead

PERSÁN; Sevilla; Presencial; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Plans and Ambition Development

Dynamic teamwork environment

Annual Training Plans

Flexible Remuneration and Benefits

International projects in expansion

Descripción de la vacante

Persán seeks a Digital Workplace Specialist to lead the definition, implementation, and governance of our Digital Workplace and Collaboration solutions. You will monitor the production environment, support Service Desk teams on complex incidents, and collaborate across IT to deliver high-quality integrated systems.

You will translate requirements into technical designs, maintain governance materials, and drive project scopes, plans, and budgets with stakeholders.

Formación

• Experience implementing and managing IT Collaboration and Workplace solutions.
• Knowledge of Identity Management, Device Management and security in mobile and desktop environments.
• Familiarity with ITIL processes, incident, request and change management.

Responsabilidades

• Define, implement and manage Digital Workplace and Collaboration solutions.
• Monitor and support Digital Workplace production environment to ensure high availability and performance.
• Support Service Desk teams on complex incidents and requests.
• Collaborate with other IT team members to deliver high-quality integrated solutions.
• Review and articulate functional requirements and translate them into technical solutions. Produce key architecture/design documentations.
• Document, maintain and update Governance documentation and best practices.
• Define project scopes, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Coordinate internal resources and/or third-party vendors for project execution.
• Monitor and track project progress and resolve issues that arise.
• Conduct regular project status meetings and communicate updates to stakeholders.
• Perform feasibility assessments, planning, testing, and technical documentation
• Monitor progress of the project execution to ensure the design is followed by the implementation team
• Ensure resource availability and effective allocation across teams.
• Identify project risks and implement mitigation strategies.
• Document all aspects of the project and conduct post-project evaluations.

Conocimientos

IT and Collaboration solutions

Identity Management

Device Management

Security and MDM

Incident Management

Request Management

Change Management

ITIL Processes

Herramientas

Microsoft 365

Microsoft Intune

Entra ID

Scripting

Freshservice

Descripción del empleo

Persán seeks a Digital Workplace Specialist to lead the definition, implementation, and governance of our Digital Workplace and Collaboration solutions. You will monitor the production environment, support Service Desk teams on complex incidents, and collaborate across IT to deliver high-quality integrated systems.

You will translate requirements into technical designs, maintain governance materials, and drive project scopes, plans, and budgets with stakeholders.