Digital Workplace Specialist

PERSÁN; Sevilla; Presencial; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Plans and Ambition Development

Dynamic teamwork environment

Annual Training Plans

Flexible Remuneration and Benefits

International projects in expansion

Descripción de la vacante

Persán seeks a Digital Workplace Specialist to lead the definition, implementation, and governance of our Digital Workplace and Collaboration solutions. You will monitor the production environment, support Service Desk teams on complex incidents, and collaborate across IT to deliver high-quality integrated systems.

You will translate requirements into technical designs, maintain governance materials, and drive project scopes, plans, and budgets with stakeholders.

Formación

• Experience implementing and managing IT Collaboration and Workplace solutions.
• Knowledge of Identity Management, Device Management and security in mobile and desktop environments.
• Familiarity with ITIL processes, incident, request and change management.

Responsabilidades

• Define, implement and manage Digital Workplace and Collaboration solutions.
• Monitor and support Digital Workplace production environment to ensure high availability and performance.
• Support Service Desk teams on complex incidents and requests.
• Collaborate with other IT team members to deliver high-quality integrated solutions.
• Review and articulate functional requirements and translate them into technical solutions. Produce key architecture/design documentations.
• Document, maintain and update Governance documentation and best practices.
• Define project scopes, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Coordinate internal resources and/or third-party vendors for project execution.
• Monitor and track project progress and resolve issues that arise.
• Conduct regular project status meetings and communicate updates to stakeholders.
• Perform feasibility assessments, planning, testing, and technical documentation
• Monitor progress of the project execution to ensure the design is followed by the implementation team
• Ensure resource availability and effective allocation across teams.
• Identify project risks and implement mitigation strategies.
• Document all aspects of the project and conduct post-project evaluations.

Conocimientos

IT and Collaboration solutions

Identity Management

Device Management

Security and MDM

Incident Management

Request Management

Change Management

ITIL Processes

Herramientas

Microsoft 365

Microsoft Intune

Entra ID

Scripting

Freshservice

Descripción del empleo

Persán is a multinational home care and personal care production company with worldwide presence and a crucial mission:

Continuing to build the future, providing personal and home care solutions that care for you and the environment.

We believe in the combination of talent and commitment with technology to drive today and tomorrow, sharing with our collaborators the challenge of making everyday life easier with a positive global impact on society and the planet.

Persán, we create the future we believe in.

The success of our Strategic Plan is the result of the 4 main pillars that define us:

• People
• Technology
• R&D
• Sustainability

We differentiate ourselves by the added value we provide through our great human team, constant commitment to innovation and technology, which translates into top-quality products. All of this guarantees the overall sustainability of the Company.

Join the team and boost your professional career!

From Persán, a leading multinational and family company in Europe in the development, manufacturing, and marketing of home care and personal care products, with 85 years working for a cleaner world, we are looking for you to join our Team, as Digital Workplace Specialist

Main Responsibilities

• Define, implement and manage Digital Workplace and Collaboration solutions
• Monitor and support Digital Workplace production environment to ensure high availability and performance
• Support Service Desk teams on complex incidents and requests
• Collaborate with other IT team members to deliver high-quality integrated solutions
• Review and articulate functional requirements and translate them into technical solutions. Produce key architecture/design documentations
• Document, maintain and update Governance documentation and best practices
• Define project scopes, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Coordinate internal resources and/or third-party vendors for project execution.
• Monitor and track project progress and resolve issues that arise.
• Conduct regular project status meetings and communicate updates to stakeholders.
• Perform feasibility assessments, planning, testing, and technical documentation
• Monitor progress of the project execution to ensure the design is followed by the implementation team
• Ensure resource availability and effective allocation across teams.
• Identify project risks and implement mitigation strategies.
• Document all aspects of the project and conduct post-project evaluations.

Technical Skills

Specific technical knowledge: Practical experience implementing and managing IT Collaboration and Workplace solutions , Identity Management, Device Management and security and MDM (IOS and Android). Experience in Incident Management, Request management and Change management ITIL procceses.

Specific tools: Microsoft 365, Microsoft Intune, Entra ID, Scripting, Freshservice.

What do we offer?

• Professional development with Career Plans created based on your ambition
• and potential.
• Dynamic teamwork environment.
• Annual Training Plans.
• Flexible Remuneration and Social Benefits.
• International project in constantly expansion.

What are we looking for?

Highly involved and committed professional, with strategic vision and adaptability to change. With great motivation and initiative to drive our ambitious project.

We build authentic human relationships, based on trust, collaboration, and recognition, which is reflected in a participative and enriching work environment.