Digital Project Manager

Schneider Electric; Barcelona; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Schneider Electric's Digital Hub in Barcelona is seeking a Digital Project Manager to lead end-to-end digital and AI initiatives that transform Customer Support. You will orchestrate discovery through rollout, aligning business needs with technical delivery across regions, ensuring measurable impact.

You will partner with product and technical teams, drive change adoption, and define governance and KPIs to sustain benefits after deployment. Experience in large-scale programs is valued.

Formación

• Experience leading end-to-end digital or AI projects.
• Ability to coordinate multiple stakeholders across regions.
• Strong focus on delivering measurable business impact.

Responsabilidades

• Own the full project lifecycle from discovery to rollout and closure.
• Define scope, roadmap, success criteria, and realization.
• Ensure delivery against timeline, budget, quality, and objectives.
• Establish and maintain program governance and reporting.
• Lead risk, issue, dependency, and change management.
• Translate business needs into scalable digital/AI use cases.
• Coordinate with product/technical teams on design, data flows, and integrations.
• Drive adoption, training, and change management across regions.
• Define KPIs and track value realization post-deployment.

Conocimientos

Project management

Stakeholder alignment

Delivery governance

Change management

Descripción del empleo

We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all.

At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Are you ready to lead the digital transformation to create a more sustainable world?

If you are up to challenge your creativity and make an impact, we are excited to welcome you!

Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.

The Digital Project Manager is responsible forthe end-to-end delivery of strategic digital and AI initiatives supporting Customer Support transformation at Schneider Electric.

Working within Schneider Digital, the role orchestrates the full lifecycle from discovery phases to global deployment and value realization, delivering scalable, data-driven solutions that enhance frontline agent efficiency, customer experience, and operational performance. andoperation teams, ensuring strong alignment, execution excellence, and measurable business impact across regions.

What will you do?

1. End-to-End Program Delivery

• Own the full project lifecycle: discovery → scoping → pilot → rollout → closure

• Define and drive scope, roadmap, and success criteriadefinition and realization

• Ensure delivery against timeline, budget, quality, and business objectives

• Establish andmaintain project governance (SteerCo, reviews, reporting)

• Lead risk, issue, dependency, and change management

2. Digital & AI Solution Delivery

• Translate business needs into scalable digital / AI use cases

• Coordinate with product and technical teams on:

• Solution design and architecture

• Data flows and system integrations

• MVP / pilot definition and execution

• Ensure alignment between businessobjectivesand technical delivery

3. Stakeholder Alignment & Governance

• Align a complex ecosystem (business leaders, product teams, regions, support functions)

• Drive decision-making, transparency, and milestone alignment

• Manage stakeholder expectations and resolve cross-functional dependencies

• Orchestrate global governance and review forums

4. Deployment, Change & Adoption

• Ensure successful global rollout across countries and user groups

• Partner with change teams to define:

• Communication and adoption strategies

• Training and enablement plans

• Monitor and actively drive user adoption and behavioral change

5. Value Realization & Performance Management

• Define and track business impact KPIs, such as:

• Agent productivity and efficiency gains

• Automation / case deflection rates

• Customer satisfaction improvements

• Ensure benefits are measured, sustained, and optimizedpost-deployment

• Drive continuous improvement and