Digital Orthodontic Support Engineer

Envista; Madrid; On-site; EUR 42,000 - 65,000; Full time

Job summary

Envista, a global leader in dental technology, is seeking a Digital Technical Support Engineer to provide advanced technical support across software, hardware, networking, and electro-mechanical systems in our digital orthodontic portfolio. You will act as a key escalation point and collaborate with Product Support, Engineering, and Technical Services to drive customer success.

Requirements include a Bachelor's in a technical field and 3–5 years of relevant IT or software support experience,

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, Biomedical Engineering, or a related technical field.

Responsibilities

• Diagnose, troubleshoot, repair, and debug complex electro-mechanical equipment, software applications, computer systems, and networked or wireless solutions.

Skills

Windows

Mac systems

SQL

REST APIs

Jira

Confluence

Salesforce

communication

customer-focused

Education

Bachelor's degree in Engineering, Computer Science, Information Technology, Biomedical Engineering

Tools

Jira

Confluence

Salesforce

Job description

Envista, a global leader in dental technology, is seeking a Digital Technical Support Engineer to provide advanced technical support across software, hardware, networking, and electro-mechanical systems in our digital orthodontic portfolio. You will act as a key escalation point and collaborate with Product Support, Engineering, and Technical Services to drive customer success.

Requirements include a Bachelor's in a technical field and 3–5 years of relevant IT or software support experience,