Digital Channel Manager

The Ocean Race; Alicante; On-site; EUR 70,000 - 100,000; Full time

Job summary

The Ocean Race in Alicante, Spain, seeks a Digital Channels Manager to own our end-to-end digital footprint. You will lead the rollout of the new Round-The-World 2027 branding, oversee app and RaceNet updates, content publishing, and press/newsletter distribution, and drive brand-consistent digital experiences across channels.

You will guide internal teams and external agencies, optimize UX, track GA4 data, and ensure smooth operations during races with on-call support as needed.

Qualifications

• 3-5+ years in digital platform management or similar leadership role.
• Excellent English skills, written and spoken.
• Based in Alicante or willing to relocate to Spain.
• EU work eligibility and alignment with values.

Responsibilities

• Own end-to-end digital ecosystem across website, app, and RaceNet.
• Lead rebranding rollout and ensure brand consistency online.
• Oversee content publishing, press distribution, and newsletters.
• Manage app/platform updates, QA, and maintenance.
• Drive digital performance, UX, and cross-channel analytics.
• Coordinate with agencies and internal teams; provide training.
• Provide on-call support during live events and weekends.

Skills

Strategic vision

Web architecture

UX/UI

GA4 analytics

Stakeholder mgmt

Project management

CMS knowledge

HTML/CSS basics

Communication

Tools

CMS platforms

Newsletters

Push notifications

Job description

Location: Alicante, Spain

Contract: Full-time / asap - 31st July 2027

About The Ocean Race

For over five decades, The Ocean Race has been the ultimate test of teamwork, endurance, and ocean exploration. Today, it is also a global platform for sustainability — using the power of sport to drive awareness and action for ocean health.

Following the success of The Ocean Race Atlantic 2026, we are now fully focused on preparing for The Ocean Race Round-The-World 2027 . As we embark on this next adventure, we continue to evolve our global brand through powerful storytelling, innovative design, and world-class visual experiences.

Your Mission

As the Digital Channels Manager, you will take full ownership of our end-to-end digital footprint. While leading the rollout of our new corporate rebranding for the Ocean Race Round-The-World 2027 website, your scope extends far beyond web architecture.

You will manage and optimize a diverse digital ecosystem — overseeing app updates, internal platforms like RaceNet, web story publishing, and the distribution of press releases and newsletters. You will be the strategic guardian of digital performance and brand consistency, guiding internal teams, content creators, and external web agencies to deliver seamless digital experiences across all channels.

What You’ll Be Doing

• End-to-End Digital Ecosystem Ownership: Take charge of our full suite of digital touchpoints, from our primary website and mobile app to specialized platforms like RaceNet.
• World Race Website & Rebranding Rollout: Lead the architecture, look, feel, and navigation of our main website as we roll out the new corporate identity ahead of the Round-The-World 2027 race.
• Content Publishing & Distribution: Oversee day-to-day distribution of digital content, including web stories, global press releases, media distribution tools, and newsletters.
• App & Platform Operations: Manage ongoing updates, feature testing, and operational maintenance for The Ocean Race App and the RaceNet platform.
• Digital Performance & UX First: Drive traffic, user experience (UX), and engagement across all channels, continuously optimizing platform performance.
• Brand Consistency: Act as the ultimate guardian of brand consistency across all digital platforms, ensuring strict alignment with The Ocean Race’s brand guidelines and tone of voice.
• Agency & Vendor Management: Coordinate with external web development providers, app developers, and tech vendors for ongoing platform support, troubleshooting, and major upgrades.
• Reporting & Analytics: Monitor site performance, produce detailed reports on platform analytics (GA4), and proactively flag user experience or functionality issues.
• Team Support & Leadership: Identify areas requiring user training (e.g., CMS), assist in documenting procedures, and provide support to staff who use our online tools.
• Live Event Support: Be available during racing periods (including an 'on-call' rota over evenings and weekends) to provide out-of-hours support and ensure smooth digital operations when the fleet is at sea.

Impact of the Role

• Shape the global digital face of The Ocean Race by flawlessly executing our new rebranding across all digital platforms.
• Unify the fan and stakeholder experience across all platforms ahead of The Ocean Race Round-The-World 2027.
• Drive data-backed decisions that elevate our digital performance and safeguard our brand consistency across all channels.

What We Offer

• Opportunity to be part of a globally recognised sporting event.
• Dynamic, international, and fast-paced working environment.
• Direct involvement in world-class event delivery and digital operations.
• Collaboration with passionate and high-performing teams.

What We’re Looking For

• Ecosystem Leader: Strong strategic vision for web/app architecture, UX/UI, multi-channel publishing, and rolling out brand identities at scale.
• Multi-Platform Specialist: Hands-on experience managing websites, mobile apps, specialized platforms, and digital publishing workflows.
• Distribution & Performance Savvy: Good understanding of digital analytics (GA4), with a focus on digital best practices and performance optimization across channels.
• Project Manager: Proven track record coordinating web agencies, app developers, and cross-functional teams.
• Tech-Savvy: Solid knowledge of CMS platforms, HTML/CSS basics, app release lifecycles, and direct-to-audience tools (newsletters/push notifications).
• Calm Under Pressure: A structured thinker who thrives in high-activity live event environments and quickly resolves technical or operational bottlenecks.
• Great Communicator: Excellent interpersonal and stakeholder management skills with a collaborative, solution-oriented mindset.

Requirements

• Minimum of 3-5 years of professional experience in digital platform management, web projects, or a similar managerial role.
• High level of written and verbal English communication skills.
• Ability to be based in or relocate to Alicante (Spain).
• EU national status or the ability to obtain the necessary EU working permits.
• Alignment with The Ocean Race values: Care, Trust & Excellence.

Our Commitment

We are committed to building a diverse and inclusive environment. We welcome applications from all backgrounds and will ensure an accessible recruitment process for all candidates.