Data Centre Technician – Uptime, Power & Cooling Specialist

NextDC; Málaga; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Gifted share options

NEXTDC days

Volunteer days

Professional development

Wellbeing programs

Job summary

NEXTDC is seeking a Data Centre Technician to support the Facility Management team in day-to-day data centre operations, delivering high-quality electrical and mechanical maintenance with a strong focus on safety, uptime and customer service.

In a 24/7 environment, you will monitor critical infrastructure systems, manage risks, and apply our risk management framework to improve design and operations, ensuring top-tier service for customers.

Qualifications

• Strong customer service oriented approach and ability to manage stakeholder expectations.
• Clear written and verbal communication, with the ability to explain technical concepts effectively.
• Strong planning, organisational, and problem-solving skills.
• Solid understanding of data centre operations, including rack management, IT installations, cooling, and power systems.
• Willingness to build expertise in high-density power and advanced cooling technologies.
• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable.
• Working knowledge of ITIL principles.

Responsibilities

• Assess and manage risks across OH&S, security, and critical facility systems, ensuring operations remain within the approved NEXTDC risk profile.
• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks, feeding insights back to Engineering to improve design and operations.
• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls.
• Monitor and diagnose system performance via BMS and related platforms, performing fault finding to minimise MTTR.
• Support continuous improvement of data hall monitoring (temperature, humidity, alarms, power) alongside Facility Management.
• Follow all established frameworks, policies, and procedures for safe and compliant facility operations.
• Promote and support training to ensure compliance with OH&S legislation and operational standards.
• Maintain strong working knowledge of critical systems to act as a technical reference.
• Assist with customer equipment handling, deliveries, and assembly as required.
• Produce operational reports with recommendations to improve performance and reliability.
• Participate in team activities and ongoing professional development.
• Engage in regular development discussions aligned with company competency frameworks.
• Participate in a rotating on-call roster to support 24/7 operations.
• Support additional tasks as directed by the Facility or Services Manager.

Skills

Customer service

Communication skills

Planning & organization

ITIL knowledge

Tools

BMS software

IT monitoring tools

Microsoft Office

Job description

NEXTDC is seeking a Data Centre Technician to support the Facility Management team in day-to-day data centre operations, delivering high-quality electrical and mechanical maintenance with a strong focus on safety, uptime and customer service.

In a 24/7 environment, you will monitor critical infrastructure systems, manage risks, and apply our risk management framework to improve design and operations, ensuring top-tier service for customers.