Data Center Critical Environment Manager

MERLIN Edged Data Centers; Vitoria; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Entrepreneurial culture

Respect and learning culture

Growth and travel opportunities

Impactful work

Descripción de la vacante

MERLIN Edged is seeking a Data Center Critical Environment Manager to work with the Data Center Site Manager on continuous improvement of projects, services, and reports.

The role focuses on expertise in customer experience, infrastructure, and performance across platforms, tools, and systems, driving safe, efficient operations in a dynamic environment.

Formación

• Problem-solving aptitude and lean operational approach to distill data into strategy.
• Leadership experience in project/tech environments is valued.
• BS/BA in technical field or commensurate experience.

Responsabilidades

• Establish strong relationships with customers.
• Oversee day-to-day operations of mechanical/electrical equipment in the datacenter.
• Plan and manage preventative and corrective maintenance per client requirements.
• Ensure safety and reliability of electrical/mechanical/fire safety systems.
• Escalate issues to Operations Team and mentor others as needed.
• Lead small-to-medium projects from conception to completion.
• Provide routine reporting on KPIs and standards.

Conocimientos

Strong communication

Process & workflow

Interpersonal skills

International environment

Problem solving

Multi-project management

Detail oriented

Ownership mindset

Cost focus

Results oriented

Mentoring others

Trend awareness

Educación

Technical BS/BA or equivalent

5+ years leadership in engineering/ops

Large-scale planning & coordination

ITIL certification (nice to have)

Critical environment knowledge

Finance/budgeting/forecasting

PM/PMI/Lean/Six Sigma/Agile certs (nice)

Descripción del empleo

Merlin Edged has an exciting opportunity for a Data Center Critical Environment Manager. In this position you will work directly with Data Center Site Manager and be responsible for develop, roll-out and continuous improvement of customers projects, services, and reports.

We are looking for someone who become an expert in customer experience, infrastructure, including platforms, tools, systems, architecture, workflow, and performance to manage our client footprints.

The Critical Environment Manager needs to be agile, professional, and comfortable in a rapidly changing environment. The right person is trustworthy with confidential information, highly organized, self-motivated, has excellent communication skills, can think strategically, and works equally as well independently as with a team. Edged values efficiency and strives to maintain smooth operations.

Key Responsabilities:

• Establish strong working relationships with customers.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Manage, and organize the planned preventative and corrective electrical and/or mechanical equipment according to customer requirements.
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the client data hall is operating at peak efficiency.
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Operations Team as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards.
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at client infrastructure
• Coordinate, plan, schedule, and supervise audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects
• Share best practices, assists others in learning role, process, procedures, and mentors’ others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Drive data analytics, metrics, and interpretation of a complex environment to identify inefficiencies, opportunities, exceptions, and correlations, and proactively respond before they impact the business
• Ensure quality, up-to-date documentation exists for all service arrangements
• Achieve consistent customer satisfaction ratings and respond appropriate to customer feedback on areas for improvement
• Develop / provide training program to support implementation and operations for our clients
• Implement and drive a “lessons learned” approach

Skills & Requirements

Education / Experience

• Problem-solving aptitude and advanced knowledge of lean operational methodologies to distill operational data, develop an intentional data-driven strategy, and drive resulting global impact
• Experience mentoring and leading project management professionals is desired but not required
• BS or BA in a technical field, or commensurate experience
• 5 years of leadership experience, preferably in a mature engineering or operations environment
• Experience in large-scale planning and coordination, with experiencing delivering multiple concurrent projects on tight timelines
• A solid understanding of enterprise level infrastructure is desired
• ITIL certification is a plus
• Knowledge of critical environment concepts and infrastructure (e.g. Electrical
• A solid understanding of financial management, budgeting, and forecasting
• Project or program management experience and certification(s) (e.g. Lean, Six Sigma, Kaizen, PMI, Agile...)

Specific Skills / Abilities

• Strong written and oral communication skills
• Process and workflow development
• Excellent interpersonal and communication skills
• Experience or ability working in an international environment
• Good problem-solving and analytical skills
• Ability to manage multi-projects around Iberian Peninsula
• Logical, considered a professional, with an ability to work collaboratively with a varied stakeholder group
• Passionate about what you do and committed to excellence
• Detail oriented and diligent
• Entrepreneurial by nature with a strong sense of ownership
• Process minded with a strong cost focus
• Results oriented and prepared to take ownership of outcomes
• Support the success of other people and their businesses above your own
• Excellent external radar, keen to picking up on trends

Great Place to Work

• A fast-paced, entrepreneurial culture focused on innovation.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change-makers having a significant impact on people and the planet.

About MERLIN Edged

MERLIN Properties and Edged Energy joined forces in 2020 to promote, build, equip and operate state-of-the-art, carbon-neutral data centers in the Iberian Peninsula. Their facilities are located in Barcelona, Madrid, Extremadura, Lisbon and the Basque Country.

MERLIN Edged is creating a global network of carbon-neutral, waterless infrastructure for data center and microgrid projects. MERLIN Edged is an infrastructure solution that combines rapid deployment with sustainable operation. Its modular components, including waterless cooling and advanced electrical systems, help reduce costs, minimize environmental impact, and enable a new

generation of on-demand infrastructure as a service.

Position: Data Center Critical Environment Manager.