Data Analytics Intern: Ops & Care Insights (Barcelona)

Back Market; Barcelona; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Hybrid work

Mentorship program

Diversity & inclusion

Job summary

Back Market seeks a data analytics intern in Barcelona for a 5–6 month full-time internship starting January 2027. You will analyze operations across Customer Care, Seller Care, Quality and Shipping to drive efficiency and customer satisfaction.

The role requires a Bachelor’s or Master’s in Business, Management or Engineering with data analytics focus, strong SQL skills, and fluency in English. It offers hybrid work in Barcelona with a signed internship agreement from a French university.

Qualifications

• Bachelor’s or Master’s degree in Business, Management or Engineering with specialization in data & analytics or equivalent.
• Strong skills in data analytics, visualization and modeling, including experience with SQL; ideally with Omni, Google Analytics/Datastudio and Amplitude.
• Interested in helping the business grow through data analysis (project management/coordination).
• Good communication skills and ability to present to a non-technical audience.
• Ability to work autonomously.
• Hands-on mentality and willingness to get hands dirty.
• Excellent team player with English fluency.

Responsibilities

• Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping.
• Contribute to strategy by considering long-term implications of actions.
• Collaborate with business stakeholders, sharing analyses and recommendations to gain buy-in.
• Maintain, update and improve monitoring tools (SQL, Omni).
• Mentor stakeholders on their data needs.

Skills

SQL

Data analytics

Data visualization

Data modeling

Omni

Google Analytics

Data Studio

Amplitude

Education

Bachelor’s/Master’s in Business or Engineering

Tools

Omni

Google Analytics

Amplitude

Job description

Back Market seeks a data analytics intern in Barcelona for a 5–6 month full-time internship starting January 2027. You will analyze operations across Customer Care, Seller Care, Quality and Shipping to drive efficiency and customer satisfaction.

The role requires a Bachelor’s or Master’s in Business, Management or Engineering with data analytics focus, strong SQL skills, and fluency in English. It offers hybrid work in Barcelona with a signed internship agreement from a French university.