Danish-Speaking Banking Customer Advisor – Hybrid Role

CNX; Benalmádena; Híbrido; EUR 20.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time 39 hours/week

Hybrid in Malaga office

Full paid training

Competitive salary 20k–23k EUR gross/年

Descripción de la vacante

Concentrix in Malaga is seeking a Danish-speaking Customer Service Representative on a hybrid basis to support Bank Norwegian.

You will answer customer inquiries by email and phone, ensure a friendly and professional service, and follow bank guidelines. The role includes full training and strong growth opportunities within a global team, with a permanent contract, 39 hours/week, and a clear path to develop skills in digital banking.

Formación

• Danish language proficiency and strong English skills.
• Open, positive mindset focused on delivering great customer service.
• Previous experience in customer service.
• Good written and verbal communication skills.

Responsabilidades

• Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
• Make customers feel safe and welcome when they are in contact with us.
• Follow the bank's guidelines and processes.

Conocimientos

Danish language

English language

Descripción del empleo

Concentrix in Malaga is seeking a Danish-speaking Customer Service Representative on a hybrid basis to support Bank Norwegian.

You will answer customer inquiries by email and phone, ensure a friendly and professional service, and follow bank guidelines. The role includes full training and strong growth opportunities within a global team, with a permanent contract, 39 hours/week, and a clear path to develop skills in digital banking.