Danish Reservations Agent – Booking.com (Relocation Included)

Mercier Consultancy MD; España; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Relocation package

Monthly performance bonus

Fully paid professional training

Private health insurance

13th/14th salary

Job summary

Mercier Consultancy Group is sourcing candidates for a Danish Speaking Reservations Agent for Booking.com in Greece. The role involves handling travel reservations and delivering high-quality customer service across phone, email, and chat.

Requirements include fluency in Danish and English, a valid EU passport or Greek work permit, and prior travel or customer service experience. The position offers a relocation package and a competitive compensation package.

Qualifications

• Native or fluent Danish (spoken and written) is mandatory.
• Proficiency in English to ensure smooth communication in an international environment.
• ValidEU passport or valid Greek work permit.
• Experience in travel, hospitality, or customer service is an advantage.
• Strong digital literacy to navigate multiple software platforms.

Responsibilities

• Provide high-quality support to customers regarding travel reservations via phone, email, and chat.
• Assist travelers with modifications, cancellations, and inquiries about Booking.com accommodations.
• Identify and resolve travel-related issues to ensure an exceptional customer experience.

Skills

Danish language proficiency

English proficiency

Job description

Mercier Consultancy Group is sourcing candidates for a Danish Speaking Reservations Agent for Booking.com in Greece. The role involves handling travel reservations and delivering high-quality customer service across phone, email, and chat.

Requirements include fluency in Danish and English, a valid EU passport or Greek work permit, and prior travel or customer service experience. The position offers a relocation package and a competitive compensation package.