Customer Success & Growth Manager (Events)

Management Events International Oy Ltd; Barcelona; Presencial; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding program

Career opportunities in Europe

Up to 12 extra vacation days

Gym or massage discounts

Global community and diversity

Descripción de la vacante

Aurora Live in Barcelona is seeking a Customer Success Manager to drive growth by connecting decision makers with exclusive events and lead-generation services.

You will be the main contact for customers, build relationships, coach providers, and collaborate with the Sales team to upsell and maximize ROI. This sales-oriented role requires fluent German and professional English and offers opportunities across Europe.

Formación

• Experience in a customer-facing role.
• Proven success in building and maintaining long-term relationships.
• Excellent communication and interpersonal skills.
• Fluent German and professional English.
• Analytical thinking and problem solving.
• Independent and collaborative work ability.

Responsabilidades

• Be the main point of contact for customers and build strong relationships.
• Provide excellent customer service and support providers with knowledge and tools.
• Collaborate with Sales to upsell and drive portfolio sales.
• Communicate the value of services and event concepts to customers.
• Demonstrate effective time management and attention to detail.

Conocimientos

Customer relationships

Communication

German (fluent)

English (professional)

Analytical thinking

Team collaboration

Descripción del empleo

Aurora Live in Barcelona is seeking a Customer Success Manager to drive growth by connecting decision makers with exclusive events and lead-generation services.

You will be the main contact for customers, build relationships, coach providers, and collaborate with the Sales team to upsell and maximize ROI. This sales-oriented role requires fluent German and professional English and offers opportunities across Europe.