Customer Service Specialist

JR Spain; Priego de Córdoba; Presencial; EUR 20.000 - 25.000; A tiempo parcial

Descripción de la vacante

A global wellness company is seeking a Part-time Customer Support Specialist who is a native Spanish speaker to engage with clients and help with outreach projects. Responsibilities include making outbound calls, inviting clients to events, and reactivating inactive clients. This remote role requires excellent communication skills and an organized approach. Previous experience in sales or customer service is a plus. Join us and make a positive impact!

Servicios

Remote work with supportive team collaboration

Opportunity for growth within the company

Meaningful work that impacts lives

Formación

• Fluency in Spanish is required.
• Prior experience in sales or customer service is advantageous.

Responsabilidades

• Make outbound calls to inform clients about promotions and events.
• Invite clients to virtual presentations and offline meetups.
• Reactivate inactive clients who haven't interacted in over 3 months.
• Collect feedback and share insights with team.
• Maintain daily logs of client interactions and update statuses.

Conocimientos

Native-level Spanish (Spain)

Clear communication style

Organized and detail-oriented

Customer service experience

Descripción del empleo

Coral Club International is hiring: Part-time Customer Support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location:

Remote

Employment type:

Part-Time

Language requirement:

Native Spanish (Spain)

Start date:

Immediate

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries, we are committed to helping people lead healthier lifestyles through education, community, and effective natural solutions. At Coral Club, we believe in the power of personal connection — and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

• Outbound calls (Provided database): Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).
• Feedback collection & reporting: Log interests, objections, questions, and call outcomes. Share collected feedback and insights with your team leader.
• Work with reporting tools: Maintain daily logs: client status, call outcomes, and next steps. Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
• Communication via Messengers: Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms. Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Native-level Spanish (Spain) — required.
• Other language skills are a plus.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service — a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club? Send your CV and short cover letter to [emailprotected]