Customer Quality Resident: Elevate Automotive QA in Spain

LEONI; Zaragoza; Presencial; EUR 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Full-time indefinite contract

On-the-job training

Promotion opportunities

Flexible working policy

Immediate hiring

Descripción de la vacante

LEONI Wiring Systems Spain, S.L.U. in Zaragoza, Spain, is seeking a Customer Quality Resident to act as the first contact for customers’ production sites on quality problems and escalations.

The role includes managing Customer Portals, supporting LEONI quality strategy, organizing meetings with customers and LEONI plants, and guiding containment, rework actions, and 8D reports with OEMs.

Formación

• 2 years of experience in a similar position.
• Proven knowledge on Compliant Monitoring/Handling, Failure analysis, Defect measurement, FMEA, Quality assurance, Quality tools and techniques.
• Knowledge on Analysis/Analytical Methods, Presentation skills, 5S, Customer support, customer specific requirements, data analysis, define, measure, analyze, improve and control.
• Experience in automotive industry, harness makers is a plus.
• Spanish advanced (C1) mandatory. English upper-intermediate as a second language (B2).
• Assertive communication skills, proactive, decision making and service attitude.

Responsabilidades

• Makes internal & external Customer Portal Management a daily task.
• Supports deployment of LEONI quality strategy based on customer requirements.
• Participates in Quality meetings with the customer.
• Organizes meetings with LEONI production plants for regular follow-up.
• Supports customers in problem solving and follow-up of containments & rework actions.
• Supports to organize and follow-up rework / sorting with external providers.
• Coordinates sampling process with model year changes or technical changes with OEM customers.
• Supports preparation of 8D Report for customers and fills FastTrack System.
• Supports the ordering of material for customer-repair and own stock.

Conocimientos

Quality assurance

FMEA

Data analysis

Communication

Problem solving

Educación

Electromechanical Engineering degree

Herramientas

8D reporting

Quality tools

Compliant Monitoring

Descripción del empleo

LEONI Wiring Systems Spain, S.L.U. in Zaragoza, Spain, is seeking a Customer Quality Resident to act as the first contact for customers’ production sites on quality problems and escalations.

The role includes managing Customer Portals, supporting LEONI quality strategy, organizing meetings with customers and LEONI plants, and guiding containment, rework actions, and 8D reports with OEMs.