Customer Office Coordinator: Ops & CX Enablement

CHEP; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Access to Flexible Compensation Plan

Descripción de la vacante

CHEP is seeking a Customer Office coordinator in Madrid to own the administrative side of regional account management within Pallecon Europe. You will execute tasks accurately, coordinate with Account Managers, and support internal teams to streamline processes affecting the customer journey.

They require 3-5 years in Customer Service or Supply Chain, with strong MS Office, Salesforce, and SAP skills. The role offers flexible compensation options and opportunities to grow within a global

Formación

• 3-5 years in Customer Service or Supply Chain.
• Experience supporting account management activities.
• Fluent in French, English and Spanish.
• Proficient with MS Office and CRM systems.

Responsabilidades

• Customer interaction and administrative tasks execution (masterdata, documentation, billing, onboarding).
• Work closely with Account Managers and customer-facing teams to ensure smooth processes.
• Act as a reliable support function to enable commercial teams to focus on customer engagement and growth.

Conocimientos

Solution-focused

Collaboration

Clear communication

Organization

Attention to detail

Teamwork

Flexibility

Customer service

Supply Chain

Account management

Herramientas

Salesforce

SAP

MS Office

Descripción del empleo

CHEP is seeking a Customer Office coordinator in Madrid to own the administrative side of regional account management within Pallecon Europe. You will execute tasks accurately, coordinate with Account Managers, and support internal teams to streamline processes affecting the customer journey.

They require 3-5 years in Customer Service or Supply Chain, with strong MS Office, Salesforce, and SAP skills. The role offers flexible compensation options and opportunities to grow within a global