Customer Logistics Manager NH90 (Temporal)

Airbus Helicopters; Albacete; On-site; EUR 52,000 - 76,000; Full time

Job summary

Airbus Helicopters España, SA is seeking a professional in Materials Support & Services to act as the focal point for spares orders with customers and NHI, coordinating with DPC CLM, NH90 Spare Manager, and suppliers to ensure on-time deliveries. The role requires a customer‑oriented mindset and experience in material support within an international environment.

Successful candidates will maintain the spare parts order book, analyze issues, and provide timely reporting to the customer while

Qualifications

• Degree/Master in Economics or Management is required.
• Customer Oriented & Material Support Experience is preferred.
• Knowledge of supply chain processes is essential.

Responsibilities

• Act as focal point for spares orders to customers and NHI.
• Manage customer orders for spares and AGEs.
• Perform contract piloting and report status to CSM.
• Coordinate with multiple departments to fulfill customer needs.
• Ensure timely provisioning and delivery readiness of parts.

Skills

Customer Oriented

Team Management

Supply Chain

Business & Finance

Continuous Improvement

Aeronautics standards

Education

Degree/Master in Economics or Management

Job description

Job Description And Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI
• Manage customer orders for spares and AGEs
• Perform contract piloting and report contract status to CSM
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
• Coordinate with equipment suppliers to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

• Customer Oriented
• Team Management
• Knowledge of Supply Chain
• Knowledge of Business & Finance Management
• Continuous Improvement methodologies
• Capacity to welcome problems and put in place corrective actions.
• Knowledge of aeronautics standards

Soft Skills

• Ability to work in an international & multicultural environment
• Ability to build working relationship across multiple disciplines
• Autonomy and rigor to apply and follow standards
• Capacity to anticipate risks and difficulties
• Capacity to analyze, to propose solutions in a synthetic way
• Good communication skills
• Value creation oriented
• Initiative and proactivity

Languages

• Fluent in English & Spanish
• French or German valuable

Profile

• Degree/Master in Economics or Management
• Customer Oriented & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Helicopters España, SA

Employment Type: Agency / Temporary

Experience Level: Professional

Job Family: Material Support & services

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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