Customer-Facing Implementation Engineer, ThousandEyes

Cisco Systems, Inc; Castilla-La Mancha; On-site; EUR 70,000 - 110,000; Full time

Job summary

Cew ThousandEyes, a Cisco Digital Assurance platform, seeks an Implementation Engineer to guide customers through deployment, adoption, and value realization of the ThousandEyes platform. You will deliver enablement, implementation, and optimization services and act as a trusted technical advisor across diverse environments.

The role requires deep platform knowledge, monitoring experience, and a strong foundation in core network architecture, with a customer-facing, results-driven approach.

Qualifications

• Bachelor's degree in computer science, engineering, information technology, or a related technical field; Masters with 4 years related experience; PhD with 1 year related experience.
• Project management and consulting experience with priority setting and meeting tight deadlines.
• Strong knowledge of network and application protocols; Cisco/Juniper certifications highly preferred.
• Experience maintaining or implementing LAN/WAN environments.
• Familiarity with web technologies and debugging including REST APIs.
• Experience with at least one programming language (Java, Python, JavaScript).

Responsibilities

• Deliver enablement, implementation, and optimization services for the ThousandEyes platform.
• Plan and execute deployments, configure monitoring, document solutions, and provide customer training.
• Act as a trusted technical advisor to a broad range of technical and business stakeholders.

Skills

Java

Python

JavaScript

REST APIs

Education

Bachelor's degree in CS/Engineering/IT

Masters in a related field

PhD (related field)

Tools

REST APIs

Job description

Cew ThousandEyes, a Cisco Digital Assurance platform, seeks an Implementation Engineer to guide customers through deployment, adoption, and value realization of the ThousandEyes platform. You will deliver enablement, implementation, and optimization services and act as a trusted technical advisor across diverse environments.

The role requires deep platform knowledge, monitoring experience, and a strong foundation in core network architecture, with a customer-facing, results-driven approach.