Senior Network Support Engineer — ThousandEyes Expert

Cisco Systems, Inc; Castilla-La Mancha; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Cisco ThousandEyes is seeking a Senior Network Solutions engineer to help drive the stability and performance of our global network infrastructure for enterprise customers. You will identify and resolve complex connectivity challenges, orchestrate end-to-end lifecycle of network support initiatives, and contribute to robust troubleshooting documentation and diagnostics.

The ideal candidate has a strong background in network protocols, SaaS products, Linux administration, and

Formación

• Bachelor's or higher with 7+ years related experience, or MS 4+ years or PhD 1+ years.
• Strong knowledge of HTTP, DNS, TCP/IP, and BGP protocols.
• Experience with cloud-based SaaS products in production.
• Linux system administration and log analysis.
• Automation and virtualization tech, e.g., containers and VMware.

Responsabilidades

• Drive stability and performance of our global network infrastructure.
• Identify and resolve complex connectivity challenges for enterprise customers.
• Develop robust troubleshooting documentation and advanced diagnostic tools.
• Meet aggressive SLAs and reduce mean-time-to-resolution.

Conocimientos

HTTP

DNS

TCP/IP

BGP

Linux admin

Containers

VMware

Cloud SaaS

Educación

Bachelor's degree

Master's degree

PhD

Herramientas

AWS

Descripción del empleo

Cisco ThousandEyes is seeking a Senior Network Solutions engineer to help drive the stability and performance of our global network infrastructure for enterprise customers. You will identify and resolve complex connectivity challenges, orchestrate end-to-end lifecycle of network support initiatives, and contribute to robust troubleshooting documentation and diagnostics.

The ideal candidate has a strong background in network protocols, SaaS products, Linux administration, and