Implementation Engineer (Enterprise SaaS) ID48790

AgileEngine; Zaragoza; Híbrido; EUR 95.000 - 138.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship

Competitive compensation

Flexible schedule

Education budgets

Descripción de la vacante

A leading software development company located in Zaragoza, Spain, is seeking a Senior Implementation Engineer to drive high-impact enterprise SaaS implementations. The ideal candidate will have over 3 years of experience in a technical role, a solid understanding of TCP/IP networking, and hands-on experience with VPNs. This position involves developing solutions that connect IT/OT environments, collaborating with cross-functional teams, and ensuring successful customer onboarding. A competitive compensation package and professional growth opportunities are offered.

Formación

• 3+ years of experience in a technical support or solution engineering role.
• Hands-on experience with VPNs and firewall rules.
• Strong understanding of enterprise environments and technical concepts.
• Proven enterprise SaaS implementation and solution design experience.
• Fluency in English; German and French are a plus.

Responsabilidades

• Develop a deep understanding of IT solutions for large enterprises.
• Partner with stakeholders to translate needs into solutions.
• Drive customer onboarding through technical expertise.
• Coordinate with Product, Customer Success, and R&D to ensure feasible, high-value outcomes.
• Stay informed on industry trends to provide thought leadership.

Conocimientos

TCP/IP networking fundamentals

VPNs

firewall rules configuration

Enterprise software solutions

SaaS implementation

Fluency in English

Descripción del empleo

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior Implementation Engineer to drive high-impact enterprise SaaS implementations that connect complex IT/OT environments with real business value. This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding and maximize outcomes for large-scale organizations. It stands out for its strategic influence, cross-functional collaboration, and the opportunity to act as a trusted advisor in complex enterprise SaaS transformation programs.

WHAT YOU WILL DO

• Develop and maintain a deep understanding of IT software solutions, including capabilities, integration points, and value proposition for very large enterprises;
• Partner with internal stakeholders and meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer solutions that decrease time to value;
• Drive the customer onboarding journey through technical expertise in available customizations and ensure requirements are met during implementation;
• Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer Success, and R&D to ensure solutions meet expectations and technical feasibility;
• Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to internal and external stakeholders.

MUST HAVES

• 3+ years of experience as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry servicing large accounts;
• Solid understanding of TCP/IP networking fundamentals, TCP vs UDP troubleshooting, and routing basics;
• Experience working with VPNs and proxy authentication scenarios;
• Hands‑on experience configuring and troubleshooting firewall rules inbound and outbound;
• Awareness of conditional access and secure gateway concepts;
• Knowledge of ports and protocols;
• Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT;
• Strong understanding of enterprise environments, including challenges, architectures, and decision‑making processes;
• Exceptional communication and presentation skills with the ability to explain complex technical concepts to technical and non‑technical audiences;
• Experience with enterprise‑level SaaS implementation engagements and solution design;
• Proficiency with modern tools and platforms such as cloud infrastructure, virtualization, APIs, and middleware;
• Fluency in English.

NICE TO HAVES

• Experience integrating or working with tools such as ServiceNow, secure web gateways or zero‑trust platforms, and other ITSM, IAM, or security proxy solutions;
• German and French language skills.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.