Cross-Border Logistics Operations Manager

JD.COM; Comunidad de Madrid; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

JD.COM in Madrid is seeking a Cross-Border Logistics Operations Manager to oversee end-to-end cross-border activities across Europe. You will coordinate reservations, monitor cargo flow, and manage customs processes while driving efficiency in the logistics network.

The role requires solid cross-border experience, a Bachelor’s degree, and fluency in Chinese and English, with a focus on data-driven optimization and KPI reporting.

Formación

• 3+ years experience in cross-border logistics operations.
• Bachelor's degree or higher required.
• Fluent in Chinese and English.

Responsabilidades

• Manage warehouse entry reservations and monitor full cargo flow from destination port to warehouse.
• Follow up on booking, pickup, customs declaration and clearance.
• Track shipment status and resolve exceptions promptly.
• Manage operational data for cross-border businesses and analyze performance in Europe.

Conocimientos

Cross-border operations

Data analysis

Educación

Bachelor's degree

Descripción del empleo

Cross-Border Logistics Operations Manager

What You'll Do

1. 1. Manage warehouse entry reservations
2. 2. Monitor full cargo flow from destination port to warehouse
3. 3. Follow up on booking, pickup, customs declaration and clearance
4. 4. Track shipment status and resolve exceptions in a timely manner
5. 5. Manage operational data for cross-border businesses
6. 6. Analyze overall operational performance in Europe and propose optimization plans
7. 7. Maintain logistics operation ledgers
8. 8. Calculate transit time and optimize transport capacity
9. 9. Generate operation reports and KPI data

About You

• Industry Experience: 3 years or above
• Position-related Experience: 3 years or above
• Education: Bachelor’s degree or higher
• Language Proficiency: Fluent in Chinese and English
• Professional Skills: Prior cross-border operation experience required; candidates with customs or cross-border trade professional training are preferred