CRM & Member Services Specialist — Remote 40%

SIX Group Services Ltd.; Madrid; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

BME - Bolsas y Mercados Españoles, part of SIX, is seeking a proactive Member Services & CRM Specialist in Madrid to support CRM and Member Services, govern data quality and collaborate with business and IT teams. The role offers hybrid work with up to 40% from home, ownership of client relationships, system enhancements, and process improvements in an international environment.

You will ensure data accuracy, manage user access and onboarding, and act as a liaison between users, operations and

Qualifications

• Experience in Client Services, Operations, CRM or support roles.
• Strong ownership mindset and proactive problem solving.
• Interest in data management and market operations.
• Knowledge of market messaging processes is a plus.

Responsibilities

• Provide functional support to Members across CRM and Member Services.
• Maintain high-quality client data and governance standards.
• Manage user access, onboarding and CRM administration tasks.
• Participate in system enhancements, testing and process improvements.
• Serve as liaison between business users, operations and IT.

Skills

CRM governance

Client services

Data quality

Process optimization

Stakeholder communication

Spanish language

English language

Job description

BME - Bolsas y Mercados Españoles, part of SIX, is seeking a proactive Member Services & CRM Specialist in Madrid to support CRM and Member Services, govern data quality and collaborate with business and IT teams. The role offers hybrid work with up to 40% from home, ownership of client relationships, system enhancements, and process improvements in an international environment.

You will ensure data accuracy, manage user access and onboarding, and act as a liaison between users, operations and