Company Secretary & Entity Manager

RemotePass; Oña; A distancia; EUR 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Flexible hours

Home office stipend

Stock options

Professional development

Descripción de la vacante

RemotePass is hiring a seasoned Key Account Manager to nurture and expand relationships with enterprise clients from a fully remote setup. You will act as the primary contact, align client needs with our SaaS solutions, and drive growth and retention across major accounts.

Strong communication and strategic thinking are essential. The role requires at least 6 years in KAM/SAAS, fluency in Spanish and English, and a proven ability to manage executive-level relationships in a remote work

Formación

• Minimum 6 years in Key Account Management or related roles in SaaS/enterprise tech.
• Proven track record of retention and revenue growth with enterprise clients.
• Strong communication, negotiation, and executive-facing presentation skills.
• Independent, self-motivated and able to thrive in remote environments.

Responsabilidades

• Develop and execute strategic plans to grow and retain assigned key accounts.
• Establish and maintain trusted relationships with decision-makers at client organizations.
• Identify cross-sell and upsell opportunities aligned with client needs.
• Manage full client lifecycle ensuring satisfaction and contract renewals.
• Serve as main liaison between client and internal teams (support, product).
• Prepare periodic reports on account performance and sales projections.
• Lead regular business reviews to demonstrate value and drive retention.

Conocimientos

Key Account Management

SaaS experience

Remote work

CRM (Salesforce)

HubSpot

Bilingual Spanish-English

Educación

Bachelor's degree

Herramientas

Salesforce

HubSpot

Descripción del empleo

About the Role

Nuestro cliente, líder en su sector, busca un Key Account Manager Remoto altamente cualificado para gestionar y expandir relaciones con cuentas clave a nivel nacional, operando desde la comodidad de su hogar. Serás el principal punto de contacto para nuestros clientes más importantes, entendiendo profundamente sus necesidades y ofreciendo soluciones personalizadas que impulsen su crecimiento y nuestra facturación. Este rol es crucial para mantener y fortalecer nuestra base de clientes estratégicos, contribuyendo directamente a la expansión de mercado de nuestra compañía en un entorno de trabajo 100% remoto, fomentando la autonomía y la excelencia profesional.

Our client, a leading provider of innovative SaaS solutions, is seeking a highly motivated and experienced Key Account Manager to join their expanding team. This is a fully remote position, allowing you to work from anywhere. The primary focus of this role is to nurture and grow relationships with our client's most valuable enterprise accounts, ensuring their continued success and satisfaction with our cutting‑edge software. You will act as the main point of contact, providing strategic guidance and advocating for client needs within the organization. This is an excellent opportunity to make a significant impact in a fast‑paced, remote‑first environment.

Key Responsibilities

• Desarrollar y ejecutar planes estratégicos para el crecimiento y la retención de cuentas clave asignadas.
• Establecer y mantener relaciones sólidas y de confianza con los tomadores de decisiones dentro de las organizaciones de los clientes.
• Identificar oportunidades de venta cruzada y upselling, comprendiendo las necesidades del cliente y alineándolas con nuestras soluciones.
• Gestionar eficazmente el ciclo de vida del cliente, asegurando la satisfacción y la renovación de contratos.
• Actuar como enlace principal entre el cliente y los equipos internos (soporte, producto, etc.) para garantizar una experiencia excepcional.
• Preparar y presentar informes periódicos sobre el rendimiento de las cuentas y las proyecciones de ventas.
• Manage a portfolio of key enterprise clients, focusing on retention and growth.
• Develop and execute strategic account plans to achieve client objectives and our client's business goals.
• Identify and pursue opportunities for upselling and cross‑selling our software solutions.
• Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.
• Conduct regular business reviews with clients to ensure satisfaction and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.
• Stay updated on industry trends and product developments to provide expert advice to clients.
• Gather client feedback to inform product development and service improvements.
• Achieve and exceed client satisfaction and revenue targets for your account portfolio.
• Onboard new key accounts, ensuring a smooth and successful transition.

Requirements

• Experiencia demostrable de al menos 6 años en gestión de cuentas clave (Key Account Management), preferiblemente en el sector SaaS o tecnología empresarial.
• Historial comprobado de éxito en la consecución de objetivos de retención y crecimiento de ingresos.
• Excelentes habilidades de comunicación interpersonal, de negociación y presentación, con la capacidad de interactuar eficazmente con ejecutivos de alto nivel.
• Dominio de herramientas CRM (Salesforce, HubSpot, etc.) y plataformas de gestión de proyectos.
• Capacidad para trabajar de forma independiente, gestionar el tiempo de manera efectiva y prosperar en un entorno de trabajo remoto.
• Fuerte pensamiento analítico y capacidad para resolver problemas.
• Nivel avanzado de español (nativo o bilingüe). Se valorará un buen nivel de inglés o portugués.
• Compromiso total con el modelo de trabajo remoto y la colaboración virtual.
• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 5 years of experience in Key Account Management, Sales, or Customer Success in a B2B technology environment.
• Proven track record of managing and growing enterprise‑level client accounts.
• Excellent understanding of SaaS products and the B2B technology landscape.
• Exceptional communication, negotiation, and presentation skills, particularly in a remote setting.
• Strong ability to build rapport and establish trust with clients at all levels.
• Self‑motivated, organized, and able to manage time effectively in a remote work environment.
• Experience with CRM software (e.g., Salesforce) and other sales enablement tools.
• Fluency in Spanish and English is required.
• Ability to work independently and as part of a distributed team.

Benefits

• Salario competitivo y bonificaciones basadas en el rendimiento y la consecución de objetivos.
• Trabaja completamente desde casa, con flexibilidad horaria significativa.
• Subsidio para la configuración de tu oficina en casa y gastos de conectividad.
• Programa de desarrollo profesional continuo y acceso a recursos de formación.
• Oportunidad de impacto directo en la estrategia comercial y el crecimiento de la empresa.
• This is a fully remote position, offering the ultimate flexibility. Our client provides a competitive salary, performance‑based bonuses, and stock options. You'll receive a technology stipend for your home office setup, comprehensive health and dental insurance, and access to online learning platforms for continuous professional development.
• Competitive base salary and attractive performance‑based bonuses.
• Fully remote work environment with flexible hours.
• Comprehensive health, dental, and vision insurance.
• Generous stock options package.
• Opportunities for professional development, certifications, and career advancement.
• A supportive and collaborative company culture focused on innovation and client success.
• Annual stipend for home office setup and ongoing expenses.