Commercial Service Manager

Allianz Technology Se Spain Branch; Barcelona; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Bonus scheme

Pension plan

Employee shares

Job summary

Allianz Technology is seeking a Commercial Service Manager to drive the commercial success of services within the New Horizon 2030 program. You will define pricing, governance, and service offerings, acting as the main commercial partner for Allianz Group entities worldwide.

You will develop and maintain service agreements, monitor financial performance, and provide strategic commercial insights to support decisions and continuous improvement.

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Economics, IT Management, or a related field.
• 5+ years of experience in commercial management, service management, finance, controlling, IT business partnering, or a comparable role.
• Strong understanding of IT and digital service delivery models, including managed services, cloud services, SaaS, PaaS, or shared service environments.
• Proven experience in service pricing, contract management, budgeting, forecasting, and financial analysis.
• Strong commercial mindset with the ability to balance customer value, business objectives, and financial performance.
• Excellent analytical, communication, stakeholder management, and negotiation skills.
• Experience working in international and cross-functional environments with diverse stakeholder groups.
• A proactive, collaborative, and solution-oriented approach, combined with strong ownership and accountability.
• Fluency in English, both written and spoken. Additional European languages are considered a plus

Responsibilities

• Define and manage the commercial framework for services within the New Horizon 2030 program, including service offerings, pricing models, and charging mechanisms.
• Act as the primary commercial partner for Allianz Group entities, ensuring transparency, alignment, and value-driven service delivery.
• Develop and maintain service agreements, commercial contracts, and related governance documentation.
• Monitor service financial performance, including budgeting, forecasting, cost allocation, revenue tracking, and profitability analysis.
• Provide commercial insights and reporting to support strategic decision-making and continuous service improvement.
• Collaborate closely with Service Owners, Product Managers, Finance, Legal, and Program Management teams on commercial matters and service evolution.
• Assess the commercial impact of service changes, new offerings, and transformation initiatives while ensuring sustainable business outcomes.
• Drive standardization, simplification, and continuous improvement of commercial processes and service management practices across Allianz Technology.

Skills

Commercial management

Service management

Finance

IT business partnering

Stakeholder management

Negotiation

English fluency

Education

Bachelor's or Master's degree in Business Administration or related field

Job description

Commercial Service Manager

About the Job

At Allianz Technology, we are driving New Horizon 2030, a strategic transformation program aimed at reshaping Allianz's core business and finance capabilities through standardized processes, harmonized data, and next-generation technology platforms.

As a Commercial Service Manager, you will play a pivotal role in ensuring that our services are commercially successful, transparent, and aligned with business value across the Allianz Group. Sitting at the intersection of business, finance, and technology, you will help shape how services are designed, priced, governed, and delivered to Allianz entities worldwide.

This is an exciting opportunity to contribute to one of Allianz's most important transformation initiatives, collaborate with international stakeholders, and influence strategic decisions that impact the future of our global service landscape.

What You Do

• Define and manage the commercial framework for services within the New Horizon 2030 program, including service offerings, pricing models, and charging mechanisms.
• Act as the primary commercial partner for Allianz Group entities, ensuring transparency, alignment, and value-driven service delivery.
• Develop and maintain service agreements, commercial contracts, and related governance documentation.
• Monitor service financial performance, including budgeting, forecasting, cost allocation, revenue tracking, and profitability analysis.
• Provide commercial insights and reporting to support strategic decision-making and continuous service improvement.
• Collaborate closely with Service Owners, Product Managers, Finance, Legal, and Program Management teams on commercial matters and service evolution.
• Assess the commercial impact of service changes, new offerings, and transformation initiatives while ensuring sustainable business outcomes.
• Drive standardization, simplification, and continuous improvement of commercial processes and service management practices across Allianz Technology.

What You Bring

• Bachelor's or Master's degree in Business Administration, Finance, Economics, IT Management, or a related field.
• 5+ years of experience in commercial management, service management, finance, controlling, IT business partnering, or a comparable role.
• Strong understanding of IT and digital service delivery models, including managed services, cloud services, SaaS, PaaS, or shared service environments.
• Proven experience in service pricing, contract management, budgeting, forecasting, and financial analysis.
• Strong commercial mindset with the ability to balance customer value, business objectives, and financial performance.
• Excellent analytical, communication, stakeholder management, and negotiation skills.
• Experience working in international and cross-functional environments with diverse stakeholder groups.
• A proactive, collaborative, and solution-oriented approach, combined with strong ownership and accountability.
• Fluency in English, both written and spoken. Additional European languages are considered a plus

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.