Commercial Account Executive

Zendesk; País Vasco; Híbrido; EUR 70.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

remote work flexibility

global offices

inclusive culture

equal opportunity employer

Descripción de la vacante

Zendesk is seeking a high-impact sales professional to drive new customer acquisition and expansion across Spain and Portugal. You will align Zendesk solutions with client goals, manage multi-month cycles, and secure executive sponsorship to win strategic partnerships.

In this role you will use data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk’s humane, human-centered customer service mission.

Formación

• BA/BS degree or equivalent experience.
• 4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record.
• Consistent history of meeting or exceeding quotas.
• Experience navigating multi-month, value-focused sales cycles with proofs of concept.
• History of selling to C-level executives.
• Spanish and English language skills (Portuguese a plus).
• Ability to travel to customer locations.
• Strong presentation, negotiation, and closing skills.
• Experience creating and leveraging territory and account plans.

Responsabilidades

• Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue.
• Cross-sell additional Zendesk products to existing clients to maximize account value.
• Nurture key relationships for satisfaction, retention, and long-term partnerships.
• Use data, intents, and adoption history to improve prospecting and retention strategies.
• Create quarterly territory plans to increase market share.
• Demonstrate Zendesk product fit with client objectives to drive expansion.
• Lead complex, value-centric sales cycles with proofs of concept.
• Maintain a robust pipeline and accurate forecast to exceed targets.
• Build C-level sponsorship and engage decision-makers.
• Collaborate with internal teams to optimize sales strategies and execution.
• Close complex deals with a consultative approach and compelling business cases.
• Stay current on Zendesk solutions, competition, and industry trends.

Conocimientos

C-level engagement

Forecasting & pipeline

B2B SaaS sales

Negotiation skills

Cross-functional collaboration

Educación

BA/BS degree or equivalent experience

Herramientas

Salesforce

Outreach

Clari

Seismic

Looker

Descripción del empleo

In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You’ll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk’s mission of humane, human-centered customer service.

• remote work flexibility
• global offices
• inclusive culture
• equal opportunity employer
• Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue
• Cross-sell additional Zendesk products to existing clients to maximize account value
• Nurture key relationships for satisfaction, retention, and long-term partnerships
• Use data, intents, and adoption history to improve prospecting and retention strategies
• Create quarterly territory plans to increase market share
• Demonstrate Zendesk product fit with client objectives to drive expansion
• Lead complex, value-centric sales cycles with proofs of concept
• Maintain a robust pipeline and accurate forecast to exceed targets
• Build C-level sponsorship and engage decision-makers
• Collaborate with internal teams to optimize sales strategies and execution
• Close complex deals with a consultative approach and compelling business cases
• Stay current on Zendesk solutions, competition, and industry trends
• BA/BS degree or equivalent experience
• 4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record
• Consistent history of meeting/exceeding quotas
• Experience navigating multi-month, value-focused sales cycles with proofs of concept
• History of selling to C-level executives
• Strong presentation, negotiation, and closing skills
• Experience creating and leveraging territory and account plans
• Familiarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker
• Ability to travel to customer locations
• Spanish and English language skills (Portuguese a plus)
• presentation and negotiation prowess
• cross-functional collaboration
• Clari