Co-Creation Sneaker Artist & Customer Experience

Golden Goose Group; Barcelona; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

Golden Goose in Barcelona is seeking a passionate Sneaker Maker to deliver a personalized co-creation experience. You will work directly with clients in-store, transforming ideas into unique GG items while upholding brand storytelling and values.

The role blends craftsmanship with sales, requiring empathy, strong communication, and drawing skills. You will also manage appointments, upkeep of the co-creation area, and ensure GDPR compliance and excellent customer care.

Formación

• Fluent in Spanish and English; additional languages a plus.
• Sales experience in retail or customer service is preferred.
• Strong drawing/illustration ability for co-creation projects.

Responsabilidades

• Co-create personalized GG products with clients using drawing techniques.
• Guide clients through a bespoke co-creation journey aligning with brand storytelling.
• Support sales through cross-selling and upselling; assist inventory and loyalty efforts.
• Register customers in Golden App for segmentation and profiling.
• Maintain the co-creation area following visual merchandising standards.
• Assist store operations, opening/closing, inventory, and GDPR compliance.
• Leverage Golden App, Salesforce, Xstore and Stealth to enhance processes.

Conocimientos

Bilingual Spanish and English

Sales experience

Artistic drawing skills

Empathy and communication

Time management

Problem solving

Flexibility

Educación

High school diploma (design field preferable)

Herramientas

Golden App

Salesforce

Xstore

Stealth

Descripción del empleo

Golden Goose in Barcelona is seeking a passionate Sneaker Maker to deliver a personalized co-creation experience. You will work directly with clients in-store, transforming ideas into unique GG items while upholding brand storytelling and values.

The role blends craftsmanship with sales, requiring empathy, strong communication, and drawing skills. You will also manage appointments, upkeep of the co-creation area, and ensure GDPR compliance and excellent customer care.