Client Growth Associate

Axo Longevity; España; Presencial; EUR 32 000 - 48 000; Tempo integral

Resumo da oferta

Axo Longevity is seeking a client-centered professional to drive revenue growth by acquiring new clients and nurturing relationships through data-driven strategies, upselling, and retention efforts. You will bridge marketing, sales, and product teams to optimize customer journeys and identify new market opportunities.

Responsibilities include expanding the client base, onboarding new clients, serving as the main contact, analyzing performance metrics, and proactively pursuing new business

Qualificações

• Bachelor’s degree in Business, Marketing, or related field.
• 1–2+ years in account management, sales, or client strategy.
• Strong analytical and communication skills with negotiation ability.

Responsabilidades

• Expand the customer base and upsell to existing clients while building long-term relationships.
• Onboard new clients with appointment scheduling and account setup.
• Serve as main client contact, guiding program steps and resolving issues.
• Analyze customer metrics and campaign performance to optimize ROI.
• Drive new business through networking, events, and tailored proposals.

Conhecimentos

Analytical abilities

Negotiation

Communication skills

Formação académica

Bachelor’s degree in Business/Marketing

Ferramentas

Attio

CRM

Descrição da oferta de emprego

We are looking for a client-centered professional that focuses on revenue expansion by acquiring new clients and nurturing existing relationships through data-driven strategies, upselling, and retention efforts. They bridge marketing, sales, and product teams to optimize customer journeys, identify new market opportunities, and achieve revenue targets.

Core Responsibilities

• Client Expansion: Identify opportunities to expand the customer base as well as upsell and cross-sell services to existing clients while fostering long-term, high-value relationships.
• Customer Onboarding: Support new clients with appointment scheduling, account setup, and initial consultations to ensure a smooth start.
• Customer Support: Act as the main point of contact for clients — addressing questions, providing guidance on each step of their program, and resolving any operational or service-related issues. Journey Communication: Keep clients informed at every stage — from scheduling and testing to results and follow-ups
• Data Analysis & Reporting: Analyze customer metrics, market trends, and campaign performance to optimize ROI and predict trends.
• Pipeline Management: Proactively secure new business through networking, events and tailored proposals.

Key Qualifications

• Experience: 1–2+ years in account management, sales, or client strategy.
• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Skills: Strong analytical abilities (using tools like CRM, Attio or similar), negotiation capabilities, and excellent communication skills.
• Mindset: Results-driven with a focus on high-impact growth experiments.

Performance Indicators (KPIs)

• Customer Acquisition Cost (CAC) and Retention Rate.
• SLAs, TMOs other associated sales KPIs.
• Revenue Growth Rate (Upsell/Cross-sell).
• Customer Lifetime Value (CLV).
• Conversion Rates (CR).