Client Advisor in Santa Ponsa at Anke Sevenster

Anke Sevenster; Calviá; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent full-time employment

Fixed salary with bonuses

Family-friendly schedule

Descripción de la vacante

ANKE SEVENSTER in Mallorca is hiring a Personal Client Advisor to join our Santa Ponsa branch and our Palma/Llucmajor offices. You will be the main contact for clients, guiding them through our services with professionalism and a friendly approach.

German at native level and very good Spanish are required, and you should enjoy interacting with people, stay organized, take initiative, and learn new skills. The role offers permanent full-time employment, a fixed salary with performance-based

Formación

• Native-level German and very good Spanish required.
• Strong customer-facing and interpersonal skills preferred.
• Willingness to learn and develop professionally.

Responsabilidades

• Welcome and advise clients as the primary contact person.
• Guide clients through our full portfolio of services.
• Assist with sales processes and customer consultations.
• Manage diverse administrative tasks across commercial activities.

Conocimientos

German language

Spanish language

Customer service

Communication

Organizational skills

Self-motivation

Descripción del empleo

Are you looking for more than just a job? Then ANKE SEVENSTER is the right place for you. As our company continues to grow across Mallorca, we are looking for committed team members to strengthen our branch in Santa Ponsa as well as our offices in Palma and Llucmajor. As a personal Client Advisor, you will serve as the primary point of contact for our valued clients, guiding them through our comprehensive range of services and representing our brand with professionalism.

In this role, your daily tasks will combine client communication with active support across various business areas. Previous industry experience is not required, as we invest in your future and provide thorough onboarding to set you up for success from day one:

• Welcoming and advising clients as their primary contact person
• Competently guiding clients through our full portfolio of services
• Assisting with sales processes and customer consultations
• Managing diverse commercial and organizational administrative tasks

To thrive in our team, you should bring an open mindset and a genuine passion for delivering outstanding customer service on Mallorca:

• Native-level German along with very good Spanish language skills
• Joy in interacting with people and a dedicated service mindset
• Strong organizational talent, high sense of responsibility, and self-initiative
• Motivation to learn new skills and develop both personally and professionally

At ANKE SEVENSTER, we offer a supportive workplace culture and conditions designed to support your work-life balance:

• Permanent full-time employment contract
• Attractive fixed salary combined with performance-based bonuses
• Family-friendly working schedule: Monday to Thursday from 08:30 to 17:00, and Friday from 08:30 to 15:00
• Early finish at 14:00 on the eve of national public holidays, plus continuous summer working hours from 08:30 to 15:00
• Modern office environment with an exceptional team spirit and positive atmosphere
• Exclusive benefits within the ANKE Community alongside real career advancement opportunities