Claims Leader, Spain – Strategy & Compliance

inshared; España; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

InShared is seeking a resilient Claims Manager Spain to oversee claims handling in collaboration with our external partner DEKRA. You will ensure compliant, fair processing and build strong relationships with DEKRA in daily operations.

The role combines leadership, process optimization, and financial oversight across Spain and the Netherlands, with regular travel and a hybrid work setup.

Formación

• At least 8 years of experience in claims handling in the Spanish insurance industry.
• Relevant insurance-related studies or training in motor insurance and/or P&C insurance.
• In-depth knowledge of Spanish law, especially in the insurance sector.
• Experience in vendor management.
• Strong communication and negotiation skills in an international context.
• Willingness to travel regularly between the Netherlands and Spain.
• Very good Spanish and English skills (written and spoken).

Responsabilidades

• You will be in daily operational contact with DEKRA, focusing on building a relationship based on trust. You will be the primary contact for questions and concerns, monitor compliance with quality guidelines, and carefully assess each claim to maintain high standards.
• You will optimize processes to improve claims handling and ensure customer satisfaction.
• You will develop and implement guidelines consistent with our Dutch processes.
• You will ensure transparency and fairness in claims processing.
• You will decide on strategies for handling major claims and assess their financial impact to align with business objectives.
• You are responsible for building up claims reserves, considering potential financial risks and obligations.
• You will manage payment processes and approve payments to ensure smooth operations and accurate financial transactions.

Conocimientos

Claims handling

Vendor management

Bilingual Spanish/English

Travel readiness

Spanish law

Stakeholder communication

International context

Educación

Insurance studies

Motor/P&C training

Spanish law knowledge

Descripción del empleo

InShared is seeking a resilient Claims Manager Spain to oversee claims handling in collaboration with our external partner DEKRA. You will ensure compliant, fair processing and build strong relationships with DEKRA in daily operations.

The role combines leadership, process optimization, and financial oversight across Spain and the Netherlands, with regular travel and a hybrid work setup.