CIC Clerk

000279 Freudenberg Home and Cleaning Solutions Iberica S.L.U.; Parets del Vallès; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Freudenberg Home and Cleaning Solutions Iberica S.L.U. is seeking a logistics administrator with at least 2 years in a similar role. You will work with clients on shipments, receivables, and order loading in SAP, manage customer data, and handle invoicing.

The role requires English at an intermediate level, attention to detail, and the ability to work in a team within a fast-paced environment. On-site position in Parets del Vallès, Catalonia.

Formación

• Higher education required.
• 2+ years’ experience in same position.
• Knowledge of English – Intermediate.
• Knowledge of SAP (or ERP-based programs).
• Attentiveness, accuracy.
• Client orientation.
• Good communication skills.
• Stress resistance.
• Ability to work in a team.

Responsabilidades

• Work with clients on shipments, receivables, receipts of goods, reserves, claims.
• Manage the customer database in SAP maintenance of prices / conditions and customer master data.
• Work in SAP: loading orders.
• Invoicing.
• Monitor the level of service and delivery times, proposing improvements to reach targets.
• Receive complaints from customers and close the process quickly.

Conocimientos

Attentiveness/Accuracy

Client orientation

Good communication skills

Stress resistance

Teamwork

English (Intermediate)

Educación

Higher education

Herramientas

SAP/ERP

Descripción del empleo

Working at Freudenberg: We will wow your world! Responsibilities: Additional Responsibilities Interactions (internal & external)

Responsibilities

• Work with clients on shipments, receivables, receipts of goods, reserves, claims
• Manage the customer database in SAP maintenance of prices / conditions and customer master data
• Work in SAP: loading orders
• Invoicing
• Picking / unpacking of goods
• Registration of shipping documents
• Control of accounts receivable
• Returns
• Statement of goods for managers and for events
• Maintaining a register of write-offs of goods
• Establishment of a price list and maintenance of discounts for distributors daily formation of the schedule of shipment of goods for a warehouse, planning of joint work
• Monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets
• Receive complaints from customers, ensuring an efficient solution to the claim and a quick closure of the process
• Interaction with transport companies
• Work with the Sales and Marketing Department (control over the implementation of the sales plan
• Launch of marketing campaigns, timing control, compliance with conditions
• Information letters for employees and partners
• Account of marketing materials and product samples for managers
• Control of return of consignment notes from the consignees Warehouse, Sales, Marketing, Controlling, Accounting Forwarders, Customers, Suppliers

Qualifications

• Specific Knowledge
• Specific Skills
• Professional Experience and Education: higher education
• 2+ years’ experience in same position
• Knowledge of English – Intermediate
• Knowledge of SAP (or ERP-based programs)
• Attentiveness, accuracy
• Client orientation
• Good communication skills
• Stress resistance
• Ability to work in a team

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Home and Cleaning Solutions Iberica S.L.U.

Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.

Working at Freudenberg: "We will wow your world!" This is our promise.

As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.