Car Return Specialist - Fleet Quality & Service

Europcar-Mobility-Group; España; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a detail-oriented Car Return Agent to join our Network & Stations team within Operations. You will greet customers, inspect returned vehicles, and manage the check-in process, ensuring accurate damage records and a smooth handover of keys.

This role emphasizes excellent customer service, reliable documentation, and teamwork in a fast-paced environment. Join a global mobility leader and contribute to high-quality rental experiences across our branch network.

Formación

• Experience in customer service or operational roles preferred.
• Strong attention to detail and ability to assess vehicle condition.

Responsabilidades

• Greet and assist customers with professionalism when returning vehicles.
• Inspect vehicles for damage and check them back into the fleet.
• Document and communicate any new damage; support quality control records.
• Assist branch operations and ensure smooth return processes and customer experience.

Conocimientos

Customer service

Attention to detail

Communication

Teamwork

Descripción del empleo

Europcar Mobility Group is seeking a detail-oriented Car Return Agent to join our Network & Stations team within Operations. You will greet customers, inspect returned vehicles, and manage the check-in process, ensuring accurate damage records and a smooth handover of keys.

This role emphasizes excellent customer service, reliable documentation, and teamwork in a fast-paced environment. Join a global mobility leader and contribute to high-quality rental experiences across our branch network.