Cyber & Operational Resilience Lead

AXA Group; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

AXA Group Operations is seeking an Operational Resilience Officer to support the global resilience framework, including Crisis Management, Business Continuity, IT Service Continuity and cyber resilience activities. You will coordinate exercises, engage with stakeholders, and help maintain readiness across critical IT and business processes.

Based in Madrid, you will work within Group Technology Operations, contributing to the resilience of AXA's technology services and business operations

Formación

• 2–4 years of experience in a similar role.
• Understanding of Business Continuity and IT Operations lifecycle.
• Knowledge of Cyber Defense and IT Continuity principles.
• Experience with ITIL, ISO 22301 and ServiceNow is preferred.
• Fluent in English; French is a plus.

Responsabilidades

• Support the Operational Resilience framework implementation and updates.
• Assist Crisis/Incident Management and coordinate resilience exercises.
• Contribute to Business Continuity and IT Service Continuity plans.
• Lead cyber resilience activities and assist crisis response.
• Collaborate with Global Technology Operations and stakeholders.

Conocimientos

Stakeholder management

Strong communication

Problem-solving

Calm under pressure

Proactive and collaborative

English (fluent); French a plus

Herramientas

ServiceNow

IT Operations

ISO 22301

ITIL

Descripción del empleo

AXA Group Operations is seeking an Operational Resilience Officer to support the global resilience framework, including Crisis Management, Business Continuity, IT Service Continuity and cyber resilience activities. You will coordinate exercises, engage with stakeholders, and help maintain readiness across critical IT and business processes.

Based in Madrid, you will work within Group Technology Operations, contributing to the resilience of AXA's technology services and business operations