Business Analyst, Product Delivery (m/f/d)

Sofico; Madrid; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

International and multicultural会社

Job summary

SOFICO, a leader in mobility software, seeks a Business Analyst to bridge business needs and developers. You will translate customer requirements into actionable stories, work with AI to analyse domains, and help shape Miles' evolution in collaboration with cross-functional teams.

You’ll participate in Scrum ceremonies and drive stakeholder alignment while exploring market-fit solutions and prioritising work based on customer insight and product strategy.

Qualifications

• Experience as a Business Analyst in a software product or delivery environment.
• Experience in working with Agile/Scrum teams and stakeholders.
• Hands-on use of AI tools in analysis, domain research, and requirements drafting.

Responsibilities

• Translate business processes into structured requirements, epics and user stories with clear acceptance criteria.
• Use AI tools to research domains, model processes, draft specifications, and review AI output with the team.
• Identify gaps in Miles offering and propose market-fit, buildable solutions.
• Help Product Owners prioritize based on customer needs, market and strategy.
• Participate in Scrum ceremonies: refinement, sprint planning, reviews, retrospectives.
• Keep stakeholders informed and aligned on upcoming work.
• Share learnings on AI-assisted analysis to the broader Product organization.

Skills

Business Analyst experience

Agile/Scrum

AI in analysis

Cross-functional collaboration

Tools

Jira

Confluence

Draw.io

Figma

Visio

Job description

Business Analyst, Product Delivery (m/f/d)

Madrid, Madrid, Spain

Why SOFICO?

At SOFICO, we’re shaping the future of mobility - and we’re doing it together. Our software, Miles, is a leading platform that enables companies worldwide to manage their leasing, fleet, and mobility operations in one integrated system. Every day, we help our customers work smarter, more efficiently, and stay ahead in a rapidly evolving industry.

Behind that impact is a close-knit, international team that values collaboration, ownership, and continuous growth. We move forward with ambition but stay grounded in a culture where people support each other and take pride in what they build.

As a Business Analyst, you're the link between the business and the developers. You find out what customers and Product Owners actually need, turn that into requirements the team can build, and help decide how Miles should change to fit.

A lot of that work happens with AI. We're building AI into every stage of our product development lifecycle, from discovery and analysis to specification, testing and documentation. You'll use AI agents to research a domain, analyze processes and draft or challenge requirements. You still check the result, and you own it.

Whatyou’ll do...

• Translate business processes into structured requirements, epics and user stories, with acceptance criteria clear enough for both developers and AI agents to work from;
• Use AI tools throughout your analysis: exploring the domain, modelling processes, drafting stories and specifications, and reviewing what the AI produces before it reaches the team;
• Spot gaps in the current Miles offering and propose solutions that fit the market and can realistically be built;
• Help Product Owners prioritize, based on a solid understanding of customer needs, the market and product strategy;
• Take an active part in Scrum ceremonies such as refinement, sprint planning, reviews and retrospectives;
• Keep stakeholders informed and aligned on what's coming next;
• Share what works when using AI for analysis, so your team and the wider Product organization can learn from it.

You think analytically and enjoy digging into complex problems until the patterns show. You work well in cross-functional, international teams, you listen carefully, and you can explain things clearly to business people and engineers alike. When a topic gets vague, you're the one who brings structure.

You don't need to be an AI expert from day one. We care more about curiosity, sound judgement and a good grasp of the business behind the software.

What you bring...

• Experience as a Business Analyst in a software product or delivery environment;
• Experience in automotive finance, leasing, fleet management or mobility is a strong plus;
• Knowledge of industry trends and regulatory requirements in leasing and financial services;
• Skills in business process modelling, requirements elicitation and documentation, using tools like Draw.io, Figma or Visio;
• Comfort working in Agile/Scrum teams with tools like Jira and Confluence;
• Hands-on experience using AI tools in your daily work, or a real wish to build that experience. Experience with spec-driven development or writing specifications for AI agents is a plus;
• Willingness to travel occasionally to our other international offices.

What's in it for you

• International and multicultural company with a strong focus on growth while maintaining a horizontal and open company culture .
• Ownership of your career development with plenty of opportunities to learn and grow.
• Comprehensive 6-month onboarding program supported by a dedicated job coach .
• Collaborative environment where you are never alone and always have support available.
• Flexible working hours, opportunity to work from home up to 2 days per week . Strong emphasis on maintaining a healthy work-life balance.
• Complimentary coffee, water, and soft drinks at the office.

Ready to make an impact in the world of mobility? Join SOFICO and let’s shape what’s next together!