Business Analyst

Novcom; Madrid; Presencial; EUR 40.000 - 56.000; Jornada completa

Descripción de la vacante

Novcom is seeking a Business Analyst in Madrid to bridge business intent with technical execution. You will work closely with Product, stakeholders, and engineering teams to translate needs into actionable, testable requirements and user stories.

The role emphasizes discovery, refinement, and delivery while identifying AI-enabled opportunities to improve internal workflows. The ideal candidate has strong analytical thinking, excellent stakeholder communication, and solid experience in Agile

Formación

• Translates complex business needs into clear, testable requirements and user stories.
• Demonstrates advanced analytical thinking and frames problems to guide solutions.
• Excellent stakeholder communication across Product, Architecture, and Engineering teams.
• Solid experience working in Agile environments and contributing to refinement, planning, and delivery.
• Ability to collaborate closely with engineering teams and understand technical constraints.
• Shows strong systems thinking by connecting business context with technical execution.
• Experience in process modelling and documentation to ensure clarity and consistency.
• Proactive mindset focused on reducing ambiguity in fast-paced environments.

Responsabilidades

• Bridge the gap between Product, stakeholders, and development teams with a shared understanding of objectives and outcomes.
• Collaborate with developers to explore requirements and translate them into clear, feasible, testable user stories.
• Support refinement by clarifying scope, assumptions, and dependencies to reduce ambiguity and enable delivery.
• Ensure teams understand why requests matter for better solution design and implementation.
• Identify gaps or missing context to minimize blockers during development and testing.
• Foster alignment across Product, Architecture, and Engineering to reduce rework.
• Promote team autonomy through clear communication during discovery and delivery phases.
• Work with QA, architects, and Team Leaders to contribute to clarity rather than controlling delivery.
• Explore opportunities to leverage AI in product features or internal workflows.

Conocimientos

Requirements translation

Analytical thinking

Stakeholder communication

Agile experience

Engineering collaboration

Systems thinking

Process documentation

Continuous improvement

Descripción del empleo

We are a cutting-edge e-commerce company developing products for our own technological platform. Our creative, smart, and dedicated teams pool their knowledge and experience to find the best solutions to meet project needs, while maintaining sustainable and long-lasting results. How do we achieve this? By making sure that our teams thrive and develop professionally. Strong advocates of hiring top talent and letting them do what they do best, we strive to create a workplace that allows for an open, collaborative, and respectful culture.

The Role

The Business Analyst plays a key role in enabling shared understanding between Product, stakeholders, and engineering teams. By bridging business intent with technical execution, the role ensures that objectives are clearly understood, explored, and translated into actionable, testable requirements.

Working closely within the development function, the Business Analyst supports teams throughout discovery, refinement, and delivery, helping reduce ambiguity and improve clarity across all stages. The role focuses on facilitating alignment and enabling teams to make informed decisions, rather than defining product strategy or owning delivery.

Additionally, the Business Analyst contributes to identifying opportunities to leverage Artificial Intelligence (AI), supporting the adoption of practical and value-driven solutions within both product features and internal workflows.

Key Responsibilities:

• Bridge the gap between Product, stakeholders, and development teams by ensuring a clear and shared understanding of business objectives, intent, and expected outcomes.

Collaborate closely with development teams to explore requirements and translate them into clear, feasible, and testable user stories.

Support the refinement process by clarifying scope, assumptions, and dependencies, helping reduce ambiguity and enabling smoother delivery.

Ensure development teams understand not only what is being requested, but also why it matters, enabling better solution design and implementation.

Proactively identify gaps or missing context in requirements to minimize blockers during development and testing phases.

Facilitate alignment across Product, Architecture, and Engineering, reducing unnecessary feedback loops and rework.

Foster team autonomy by promoting strong shared understanding and clear communication throughout discovery and delivery phases.

Collaborate with developers, QA, architects, and Team Leaders throughout the lifecycle, contributing to clarity rather than controlling delivery.

Identify and support opportunities to leverage Artificial Intelligence (AI) in product features or internal workflows, ensuring responsible and value-driven application.

Knowledge and skills

• Strong experience translating complex business needs into clear, testable requirements and user stories.
• Advanced analytical thinking and problem framing, with the ability to structure ambiguity and guide teams toward effective solutions.

Excellent stakeholder communication, driving alignment across Product, Engineering, and non-technical stakeholders.

Solid experience working within Agile environments, actively contributing to refinement, planning, and delivery.

Ability to collaborate closely with engineering teams, understanding technical constraints and enabling better solution design.

Strong systems thinking, with the ability to connect business context with technical execution.

Experience in process modelling and documentation, ensuring clarity and consistency across teams.

Proactive mindset focused on continuous improvement and reducing ambiguity in fast-paced environments.

Bonus points for the following

• Experience with architectural reviews or technical feasibility assessments
• Understanding of AI capabilities and limitations, and experience applying AI-assisted tools in analysis or workflows.
• Exposure to data analysis or data-driven decision making.
• Experience working in complex, distributed systems or product-based companies.

About us

We are an international team of tech professionals that build some of the best digital entertainment and e-commerce products in the business.
As a full-stack design and development company we deliver high quality application and web experiences for our network of players around the world.