BU Transformer Sales Operations Manager

Hitachi Energy Ltd.; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

Hitachi Energy Ltd. in Madrid seeks a seasoned executive to lead the development and implementation of global sales operations strategies that align with the company’s goals.

This role requires strong leadership across a global team, travel as needed, and a track record of delivering sustainable growth. You will analyze market trends and sales data to produce accurate forecasts, ensure resources are allocated efficiently, maintain CRM and quotation tool data quality, and drive process

Qualifications

• Degree in Engineering, Business Administration, Marketing, or Sales.
• Minimum 12 years in sales operations or related field with leadership experience.
• Proven ability to develop and implement sales operations strategies.
• Strong data analytics, market trend analysis, and communication skills.
• Willingness to travel as needed.

Responsibilities

• Lead global sales operations strategy implementation.
• Oversee global sales forecasting and data quality in CRM and SFDC.
• Analyze KPI data to identify trends and opportunities across regions.
• Prepare reports on sales performance for senior management.
• Improve sales processes and adopt best practices with technology.
• Ensure CRM adoption and compliance with company policies.
• Develop and mentor a diverse sales operations team.

Skills

Leadership

Strategic planning

Data analysis

Communication

Project management

Education

Engineering

Business Administration

Marketing

Sales

Tools

Salesforce (SFDC)

CRM tools

Job description

Job Summary

Responsible for leading the development and implementation of global sales operations strategies that align with organizational goals. Analyze market trends and sales data to produce accurate forecasts and recommendations. Ensure effective resource allocation, compliance with standards, and the adoption of best practices to enhance overall sales performance.

Job Summary

Responsible for leading the development and implementation of global sales operations strategies that align with organizational goals. Analyze market trends and sales data to produce accurate forecasts and recommendations. Ensure effective resource allocation, compliance with standards, and the adoption of best practices to enhance overall sales performance.

Main Accountabilities

• Sales operations strategy implementation

  Collaborate with senior management to design, implement, and monitor global sales operations strategies and initiatives that align with the organization's overall goals. Conduct comprehensive market assessments to understand global dynamics and adapt strategies to effectively capitalize on international market opportunities.

• Sales forecasting

  Lead the global sales forecasting process by gathering inputs from HUBs and regions. Analyze market trends to produce accurate global sales predictions. Regularly review and adjust forecasts to align with evolving business conditions and establish realistic performance expectations for the team.

• Data quality

  Monitor and ensure the accuracy of information in the quotation tools (SFDC), proactively identifying and addressing any discrepancies to maintain high data quality standards.

• Sales performance analysis

  Analyze global sales data and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement across regions. Utilize insights gained from this analysis to develop actionable recommendations that enhance global sales performance and drive results.

• Sales reporting and insights

  Prepare and present regular sales performance reports to senior management, highlighting global achievements, challenges, and strategic recommendations.

• Sales process optimization

  Develop, refine, and enhance global sales processes and workflows to ensure the team operates with maximum efficiency and effectiveness across markets. Implement best practices and leverage technology to streamline operations, reduce administrative burdens, and enable sales representatives to focus on customer engagement.

• Customer relationship management

  Ensure the successful adoption and utilization of CRM tools and systems across the sales team. Monitor data integrity and sales activity tracking within the CRM, providing guidance and training to team members to maximize the effectiveness of these tools.

• Sales compliance

  Establish and maintain rigorous compliance standards within the global sales operations team, ensuring adherence to company policies, international regulations, and ethical guidelines. Develop, document, and communicate clear best practices for global sales processes, fostering a culture of accountability and excellence among team members.

• People leadership and development

  Lead, guide, and develop a diverse workforce, fostering a culture of accountability, collaboration, and professional growth. Implement performance management and development practices to motivate and retain employees.

Key Tasks

• Collaborate with senior management to design global sales operations strategies.
• Implement global sales initiatives that align with the organization's goals.
• Conduct comprehensive market assessments to identify opportunities.
• Gather inputs from hubs and regions for the sales forecasting process.
• Analyze market trends to generate accurate sales predictions.
• Review and adjust forecasts to reflect evolving business conditions.
• Establish realistic performance expectations for the sales team.
• Monitor the successful adoption of CRM tools across the sales team.
• Provide guidance and training on CRM tools to team members.
• Ensure data integrity and sales activity tracking within the CRM.
• Monitor the accuracy of information in quotation tools (SFDC).
• Identify and address discrepancies in data to maintain quality standards.
• Analyze global sales data and key performance indicators (KPIs).
• Identify trends and areas for improvement across regions.
• Develop actionable recommendations to enhance sales performance.
• Prepare and present regular sales performance reports to senior management.
• Highlight global achievements and challenges in reports.
• Refine global sales processes and workflows for efficiency.
• Implement best practices to streamline operations.
• Leverage technology to reduce administrative burdens.
• Establish compliance standards within the sales operations team.
• Ensure adherence to company policies and international regulations.
• Develop clear best practices for global sales processes.
• Lead and develop a diverse workforce to foster accountability and professional growth.
• Adapt strategies based on global market dynamics.

Requirements

• Degree in Engineering, Business Administration, Marketing, Sales or a related field.
• Minimum of 12 years of experience in sales operations, sales management, or a related field, with at least 3 years in a leadership role within a global context.
• Proven ability to develop and implement effective sales operations strategies that align with organizational goals and drive sustainable growth.
• Strong proficiency in analyzing sales data and market trends to make informed decisions and develop actionable insights.
• Excellent verbal and written communication skills to effectively interact with senior management, cross-functional teams, and external stakeholders.
• Demonstrated experience in managing complex projects and processes, ensuring timely execution and adherence to performance metrics.
• Willingness to travel as needed to support sales initiatives, meet with customers, and participate in regional meetings and industry events.

Publication date : 2026-10-05