Botones - Soho House Barcelona

Soho House & Co.; Barcelona; Presencial; EUR 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team meal on shift

Soho Friends Membership

50% team discount on Food & Drink

Team room rates

Birthday day off

Discount on Cowshed products & Soho SO

Descripción de la vacante

Soho House & Co.–Barcelona is seeking a friendly Bellman to deliver exceptional service to our members and guests, creating a warm, 'home away from home' experience.

You’ll welcome arrivals, assist with luggage, and work with a passionate team to uphold the standards of a high-profile venue in the Gothic Quarter, Barcelona. Fluency in English and Spanish is preferred, with up to 1 year of hospitality experience desired.

Formación

• Up to 1 year experience in a busy high-profile venue.
• Fluent in English and Spanish.
• Reliable, friendly and a key team player.

Responsabilidades

• Welcome members and guests with warmth to deliver a memorable first impression.
• Assist with luggage and provide seamless service to guests throughout their stay.

Conocimientos

Passion for hospitality

Attention to detail

Excellent customer service

Bilingual English & Spanish

Descripción del empleo

Theplace…

LocatedintheGothicQuarter,oppositePortVell,theHousehasaprivateClubforourMembers.TheHealthCluboffersinnovativeoptionsfortakingcareofourbodiesandminds.Wealsohave56rooms,aprivatecinemaroom,andoursignatureCecconi'srestaurant.

SohoHouse&Co.–Barcelona

Job purpouse

As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.

Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling.

As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do

Requirements

A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Passion for hospitality
• Strong attention to details
• Excellent customer service
• Fluent in English and Spanish
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

Whatweareoffering?

• Teammealwhilstonshiftpreparedbyourchefs
• SohoFriendsMembership
• 50%TeamdiscountonFood&Drink,7daysaweek
• TeamRoomRates;AnyBedroom,AnyHouse,$100anight
• BirthdayDayOff
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse&HouseTonic:OurCookhouse&TonicProgrammesofferuniquefoodanddrinktraining,eventsandopportunitiestoinspireandeducate.
• Continuoustrainingtodevelopyourselfpersonallyandprofessionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.