Assistant Housekeeping Manager

Soho House & Co; Barcelona; Presencial; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff meals

Membership

Discounts on food

Staff room rates

Birthday day off

Product discounts

Training programs

Benefits platform access

Descripción de la vacante

Soho House & Co. Barcelona seeks an Assistant Housekeeping Manager to uphold the highest standards of cleanliness, organisation and presentation across the Club.

You will work with the Housekeeping Manager to oversee day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club. Join a prestigious Gothic Quarter location offering a private Members Club, with a health club, cinema room and Cecconi's restaurant.

Formación

• Minimum 2+ years experience as Housekeeping supervisor or assistant manager.
• Ability to work in fast-paced environments and solve problems under pressure.
• Hospitable, approachable and customer-service oriented.
• Flexible shifts including weekends and holidays.

Responsabilidades

• Oversee daily housekeeping operations across all areas (public spaces, lounges, spa, back-of-house).
• Supervise staff schedules to ensure coverage and efficiency.
• Conduct regular inspections of cleanliness and presentation.
• Respond to guest/member requests promptly and courteously.
• Assist with inventory management and cost control of supplies and amenities.
• Support recruitment, onboarding and training of staff.

Conocimientos

Team leadership

Customer service

Problem solving

Flexible scheduling

Descripción del empleo

Soho House & Co. – Barcelona

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

The Role

At Soho House, the Assistant Housekeeping Manager supports the delivery of an exceptional member and guest experience by maintaining the highest standards of cleanliness, organisation, and presentation across all areas of the Club. Working closely with the Housekeeping Manager, you will oversee the day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club.

Main duties

• Support the Housekeeping Manager in overseeing daily housekeeping operations across all areas, including public spaces, member lounges, changing rooms, spa areas, and back-of-house.
• Supervise and coordinate housekeeping staff schedules to always ensure appropriate coverage.
• Conduct regular inspections to ensure cleanliness, presentation, and maintenance standards are consistently met.
• Respond promptly to guest/member requests, resolving any housekeeping concerns efficiently and courteously.
• Assist with inventory management of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and minimal waste.
• Support recruitment, onboarding, and training of housekeeping staff.
• Ensure team is fully briefed on daily priorities, special requests, and Club standards.
• Communicate effectively with other departments (Front Office, Events, Maintenance) to coordinate service delivery.
• Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What We Are Looking For

• Minimum of 2+ years’ experience as Housekeeping supervisor or assistant manager.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Must be able to demonstrate competency as outlined in the training schedule and Club School.
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.

Benefits

• Team meal whilst on shift prepared by our chefs
• Soho House Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 20%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.