BKS Operations & Support Engineer

Pride Global; Madrid; Hybrid; EUR 62,000 - 70,000; Part time

Job summary

PrideGlobal is seeking a Banksphere Operations & Support Engineer to join an international project based in Madrid, Spain. This freelance role pays €45-€51 per hour and involves supporting BKS platforms, incident management, and collaboration with UK teams.

Ideal candidates will have hands-on BKS experience, OpenShift and Kubernetes knowledge, and fluency in Spanish and English. The position offers a Madrid-based, multinational environment and development on large-scale banking projects.

Qualifications

• Strong hands-on experience with BKS architecture and end-to-end operational flows.
• Proven experience in production support, incident management and troubleshooting.
• Practical knowledge of Red Hat OpenShift, including containerised environments and Kubernetes.
• Experience working with GitHub for repository and code management.
• Fluent in Spanish and English, written and spoken.
• Comfortable working with international teams, particularly UK-based stakeholders.

Responsibilities

• Diagnose, analyse and troubleshoot technical incidents to ensure the stability and continuity of end-to-end BKS operational flows.
• Monitor and manage services deployed on Red Hat OpenShift.
• Work with repositories, branches and code management using GitHub.
• Perform root cause analysis (RCA) and coordinate incident resolution.
• Collaborate with international technical teams and business stakeholders, ensuring effective communication and timely issue resolution.

Skills

BKS architecture

End-to-end operational flows

Incident management

Troubleshooting

Production support

Fluent Spanish

Fluent English

Tools

Red Hat OpenShift

Kubernetes

GitHub

Job description

Banksphere Operations & Support Engineer

Location: Madrid, Spain
Contract: Freelance
Rate: €45-51 per hour
Languages: Fluent Spanish and English

About the Opportunity

We are looking for an experienced Banksphere Operations & Support Engineer to join an international technology project within the banking sector, supporting critical financial services and operational platforms.

Based in Madrid, you will work closely with a UK-based team, collaborating with international technical and business stakeholders to ensure the smooth operation of BKS platforms and their end-to-end processes.

This is an excellent opportunity for a technically strong professional with hands‑on BKS experience who enjoys troubleshooting complex issues, managing production incidents and working in an international environment.

Key Responsibilities

• Diagnose, analyse and troubleshoot technical incidents to ensure the stability and continuity of end-to-end BKS operational flows.
• Monitor and manage services deployed on Red Hat OpenShift.
• Work with repositories, branches and code management using GitHub.
• Perform root cause analysis (RCA) and coordinate incident resolution.
• Collaborate with international technical teams and business stakeholders, ensuring effective communication and timely issue resolution.

Requirements

• Strong hands‑on experience with BKS architecture and end‑to‑end operational flows.
• Proven experience in production support, incident management and troubleshooting.
• Practical knowledge of Red Hat OpenShift, including containerised environments and Kubernetes.
• Experience working with GitHub for repository and code management.
• Fluent in both Spanish and English, written and spoken.
• Comfortable working with international teams, particularly UK-based stakeholders.

What We Offer

• Freelance contract.
• Competitive hourly rate of €45-51/hour.
• Madrid-based position.
• Opportunity to work on a large‑scale international banking project.
• Collaboration with an experienced UK-based team in a dynamic, multicultural environment.

Ready to take on your next challenge? If you have hands‑on BKS experience and are looking to work on a major international banking project alongside a UK-based team, we'd love to hear from you!

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions

For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.