Bilingual Technical Support & Workflow Specialist

Abbott; Madrid; Híbrido; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Abbott seeks a senior technical and workflow consultant to strengthen transplant solutions across Europe. You will provide second-level technical support, manage CAPAs, and assist in pre- and post-sales activities, while developing tools and training for affiliates.

The role requires deep knowledge of transplant workflows, LEAN methodologies, and BI tools, with up to 50% travel across Europe and flexible placement within Europe.

Formación

• Advanced degree in Biomedical Sciences, Immunology, or related field; specialization in HLA / histocompatibility / transplant highly preferred.
• Solid experience in healthcare workflows, process improvement, LEAN/Six Sigma desirable.
• 5+ years in Technical or Application Support, Workflow Consulting, or IT support in healthcare/lab environments.

Responsabilidades

• Provide second-level technical, scientific, and application support for Transplant portfolio across European affiliates.
• Lead workflow assessments to optimize patient management and lab performance.
• Develop workflow tools, training materials, and best practices for affiliates.

Conocimientos

Analytical thinking

Problem solving

Communication skills

Project management

Customer focus

Educación

Advanced degree in Biomedical Sciences or Immunology

Specialization in HLA / histocompatibility / transplant

Herramientas

BI dashboards

AI-powered tools

Digital platforms

Descripción del empleo

Abbott seeks a senior technical and workflow consultant to strengthen transplant solutions across Europe. You will provide second-level technical support, manage CAPAs, and assist in pre- and post-sales activities, while developing tools and training for affiliates.

The role requires deep knowledge of transplant workflows, LEAN methodologies, and BI tools, with up to 50% travel across Europe and flexible placement within Europe.